Naples Mazda

When I was looking for a car my husband and I decided on a used CX-30, which this dealership has a lot of. We found a car we loved, made a deal, and right as they were closing up our salesmen couldn't be fo a used CX-30, which this dealership has a lot of. We found a car we loved, made a deal, and right as they were closing up our salesmen couldn't be found. We waited for an hour only for him to come out and hand us one key. We had no clue this car only came with one key, only at the very end did he say there was only one. It was a one owner leased vehicle so we were Update: Issue was resolved More

The boss man Ryan and his staff are first class all the way, and the Mazda product,top notch,highly recommended Naples Mazda. way, and the Mazda product,top notch,highly recommended Naples Mazda. More

Jeff was an incredible salesperson. He gets a 10+. The finance process was agonizing, hot, and uncomfortable. The room was in direct sun, and it was super hot and we could not see the s He gets a 10+. The finance process was agonizing, hot, and uncomfortable. The room was in direct sun, and it was super hot and we could not see the screen we were signing very well so we had to stand up and bend over it (not great for two 80 year olds), and we were rushed through this process without getting to read most of the documents we were signing. We also feel we were put under a lot of pressure.Unfortunately this left us with a bad opinion of the dealership even though Jeff was super. More

Cabin air filter was recommended to replace. I did so myself, but the filter was very clean and no way needed replacing. Thus I now have a spare to use in the future. was advised it was gray and I did so myself, but the filter was very clean and no way needed replacing. Thus I now have a spare to use in the future. was advised it was gray and dirty, but the filter color is gray. More

Marcos was very helpful in assisting us with our Mazda purchase over the phone. He set up the whole process! purchase over the phone. He set up the whole process! More

Salesperson Phil was nice and pleasant to work. He answered all my questions. And very helpful. He answered all my questions. And very helpful. More

Kay is the best! We saw an online recommendation of Kay and therefore asked for her. Kay made the whole experience feel stress-free. It feels like we made a new frien We saw an online recommendation of Kay and therefore asked for her. Kay made the whole experience feel stress-free. It feels like we made a new friend. She answered our questions and brought out a car that met our requirements exactly. Visiting some dealerships can feel like a trip to the dentist. Not here. What a sweetheart Kay is! Highly recommend. Steve in finance was also very helpful in pulling all the paperwork together. We were in and out pretty quickly, which made us happy. I think it makes a huge difference who you work with when you go to a car dealership. Ask for Kay at Naples Mazda! More

Service was excellent both on how our appointment was kept and the service itself. Everyone who helped us was excellent! kept and the service itself. Everyone who helped us was excellent! More

Karla, Roger and everyone did an amazing job at helping me out and taking care of me me out and taking care of me More

Karla was very kind and went out of her way to help me with my car needs. with my car needs. More