Naples Mazda

Both Erick Suarez and Billy were excellent salesmen. Explained everything about the vehicle to me. Very professional and friendly. I did not feel pressured at all like other dealerships. The 2 of them a Explained everything about the vehicle to me. Very professional and friendly. I did not feel pressured at all like other dealerships. The 2 of them are the best. I will definitely refer them!! More

Phil was excellent; he was very professional, knowledgeable and patient. I highly recommend Phil and Naples Mazda! knowledgeable and patient. I highly recommend Phil and Naples Mazda! More

Service took a long time, but everything was done by end of day. It was a long list of day. It was a long list More

They got me in quickly. Explained the possible charges, kept me informed and got my car back to me quickly. Explained the possible charges, kept me informed and got my car back to me quickly. More

Phil Falzarano helped me with my purchase of a car! He was super sweet, knowledgeable, not pushy and helpful throughout the entire process! A wonderful person in general. HOWEVER, financing is SUPER sk He was super sweet, knowledgeable, not pushy and helpful throughout the entire process! A wonderful person in general. HOWEVER, financing is SUPER sketchy my almost $28,000 dollar loan was turned into a $36,250 dollar loan. With added on things I declined at time or purchase. I went to Mazda and waited over 2 hours to speak with finance to make sure the corrections were made after asking for the exact amount it was fixed to. Tyler in finance did not help me. Knowing I was there waiting. This isn’t a minor mistake but a HUGE mistake that was taken lightly. And what a disgusting way to handle business. I will never buy a car from here again and I will make sure I tell everyone about my experience in hopes they will never buy a car from here either so that this doesn’t happen to them. I have seen that this has happened to many. So if you plan to come in Please do your research and check your loan multiple times after submission by the dealer. If you’re able to find your own financing and come in with it in hand. This is your livelihood! More

Always great friendly service with a smile. Truly always have a great experience. 5 stars always across the board Roger Hess and Justin Reynolds are truly the best always so helpful. Thank you Truly always have a great experience. 5 stars always across the board Roger Hess and Justin Reynolds are truly the best always so helpful. Thank you guys for always talking great care of my Mazda's for my family. More

Gabby was very helpful and courteous so was finance manager and GM thank you for the quick service and very easy process of turning in a lease and getting a new one Very High Standard approach Thank y manager and GM thank you for the quick service and very easy process of turning in a lease and getting a new one Very High Standard approach Thank you Mazda of Naples👍👍👍👍 and thank you again Gabby!! More

Friendly and professional staff! Damien was awesome and helped me get a great deal on a used car. I would highly recommend this dealership. Damien was awesome and helped me get a great deal on a used car. I would highly recommend this dealership. More

Employees were all very professional and helpful. My service was handled in a timely fashion even though they were quite busy. My service was handled in a timely fashion even though they were quite busy. More

Damien Riviera was one of the rudest and most dishonest people I’ve ever dealt with at a dealership. He didn’t help me at all when I came to buy the car — another salesperson actually did everything. Damie people I’ve ever dealt with at a dealership. He didn’t help me at all when I came to buy the car — another salesperson actually did everything. Damien showed up at the end, did absolutely nothing, and still took the commission. They even argued in front of me, and he still claimed it like it was his sale. Before going to the dealership, I saw the car online and both the rear tow hook cover and the trunk cargo cover were clearly shown in the pictures. When I picked up the car, I was distracted and didn’t notice they were missing. The next day, I called Damien twice — both times he told me “I’ll call you back,” but he never did. I also texted him and got completely ignored. He was clearly trying to avoid me and treated the whole thing like it wasn’t serious. He lied, dodged my messages, and acted like my issue didn’t matter at all. Totally unprofessional and disrespectful. Avoid him at all costs. More