Back

Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,055 Reviews

2,055 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

Sort by
May 27, 2023

Interesting to see everyone working hard in the bays. Nobody standing around bullcrapping. You have a great team. More

by MARCOISLANDFLORIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 26, 2023

Zero communication skills are used in this service department. Chrysler themselves have contacted me more than the service advisors and managers. Especially after the detail department ruined my start More

by riverboruff8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service entirely
May 26, 2023

Long wait times. Charged for $200 for diagnostic when I didn’t choose to use dealer for repair. Waited 3 hours to value my car as trade in. More

by shallcross3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah, Service Dept.
May 25, 2023

The service was excellent and was completed in a very timely manner. The service advisor (Laura) was extremely knowledgeable and friendly. More

by michelemwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura in service
May 31, 2023 -

michelemwhite responded

Please let me know this survey I completed was received

May 31, 2023 -

Naples Chrysler Dodge Jeep Ram responded

Your review was received. Thank you for letting us know you had a fantastic experience with our Service department. We value your business, and please consider us next time around!

May 25, 2023

Online service appointment system extremely misleading, I made appt to get 35,000 mile recommended maintenance. The price shown was $0.00, when I got there they wanted over $1000. I was so upset, I said chan More

by charlesgebhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
May 25, 2023

Took almost all over a month to get it fixed order in pods. Come and get it. Oh no you can’t go it’s not fixed yet. Yo it was a pain in the neck Adam hello but I rented a car for like 2 1/2 weeks so it w More

by dfloo326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 25, 2023

My wIt was short and the mechanic did a complete job at checking over my jeep. The front service were very friendly and checked on me to assure i didn't need anything. Thank tou More

by traumachef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 25, 2023

The best service I have ever had at this dealership. A+ rating. Thank you so much More

by gfield8052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
May 25, 2023

I TOOK MY GRAND CHEROKEE FOR A WARRANTY REPAIR JOB ON TUESDAY THEY DID AFAST AND GOOD WORK KUDDOS More

by raquelmoya08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL SERVICE CLERK
May 24, 2023

Great experience, service person Bill was personable, professional and helpful. He fit us in at the end of the day and solved our problem on the spot! More

by tom.pedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service.
...
98
...