Naples Chrysler Dodge Jeep Ram - Service Center

I needed help with a couple of things and never got it. Wrote , emailed, dealership but never heard back. Very poor service Wrote , emailed, dealership but never heard back. Very poor service More

I recently had the pleasure of working with Laura at Naples Dodge for a battery replacement on my van, and the level of service I received was truly exceptional. From the moment I walked in, Laura's war Naples Dodge for a battery replacement on my van, and the level of service I received was truly exceptional. From the moment I walked in, Laura's warm and professional approach made the entire experience seamless. She took the time to understand my concerns and explained the battery replacement process with clarity and expertise, instilling confidence in the service to be performed. What set Laura apart was her extensive knowledge of vehicles and her ability to convey technical information in a way that was both accessible and informative. Throughout the service, she kept me well-informed about the progress, providing updates and accurate time estimates. Laura's commitment to customer satisfaction was evident, and her genuine passion for her work shone through, making the overall experience a positive one. Beyond Laura's outstanding service, the entire Naples Dodge team demonstrated a commitment to efficiency and professionalism. The service department operated seamlessly, and the facilities were clean and welcoming. I appreciate the attention to detail and the overall positive atmosphere at the dealership. Thanks to Laura and the Naples Dodge team, I can confidently recommend their services to others. More

The service department is terrible, and they did check all the fluids in my truck very unhappy all the fluids in my truck very unhappy More

Excellent service. I had new cam and lifters installed along with new transmission in my 2016 dodge ram 2500 6.4l hemi. I am very happy. Only thing I wish they had do I had new cam and lifters installed along with new transmission in my 2016 dodge ram 2500 6.4l hemi. I am very happy. Only thing I wish they had done was clean all the fluids that got all over frame during tear down. Above and beyond quality work. Brian Marshall is top notch. Could not ask for more from him. Thank you Naples Dodge. More

Svc advisors C Barta and R Hess are helping me resolve the UConnect software and the adaptive cruise controls problems. My next appointment is Monday, 12/11 about 1030 the UConnect software and the adaptive cruise controls problems. My next appointment is Monday, 12/11 about 1030 More

Scheduled 2 weeks in advance to have work truck diagnosed over the weekend so we could get truck back in service on Monday and then have the materials ordered for repairs on following weekend . When we went over the weekend so we could get truck back in service on Monday and then have the materials ordered for repairs on following weekend . When we went to drop it off we were told it wouldn’t be looked at until Monday so we didn’t leave it. I called back to reschedule and was told you can never schedule work to be performed on a certain day. You would think warranty work for a service van purchased at your dealership could at least be scheduled to be “looked at” on a certain day. Very disappointing. More

From the time I entered the service area - Experience was great, quick and friendly ! Completely satisfied ! was great, quick and friendly ! Completely satisfied ! More

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My sales person, Tom Ashman, is a pleasure to work with! The selection of new and used vehicles makes car buying a pleasure rather than a hassle. I love my new Jeep Wrangler Rubicon XE. The dealership is The selection of new and used vehicles makes car buying a pleasure rather than a hassle. I love my new Jeep Wrangler Rubicon XE. The dealership is a class act! More

Our service coordinator Vendela Harold was wonderful. The technician assigned proceeded the necessary repair and contacted with memo of repair taken. I responded and mentioned the Wagoneer forum for kn The technician assigned proceeded the necessary repair and contacted with memo of repair taken. I responded and mentioned the Wagoneer forum for knowledge of issues with air conditioning. He proceeded updating software and ran vehicle continuously for over the next few hours. Issues were after running vehicle for more than 45- 60 minutes air conditioning quite, no fans, heated seat and steering wheel would activate. More