Naples Chrysler Dodge Jeep Ram - Service Center

Kelli was great ; efficient, organized, personable, thorough. Made scheduling a breeze. Car was returned clean and would definitely request her again. thorough. Made scheduling a breeze. Car was returned clean and would definitely request her again. More

kelli did a very good job for me from start to completion. I was a pleasure to work with her completion. I was a pleasure to work with her More

I was satisfied and Charles was very attentive I have nothing more to say I am just trying to give Charles a good review. nothing more to say I am just trying to give Charles a good review. More

I had an appointment for oil change at 1100 am . I arrived at 1030 and was told by a very rude employee that I had a 2 hour wait. I left I arrived at 1030 and was told by a very rude employee that I had a 2 hour wait. I left More

Took my Jeep 4Xe in for a high voltage battery recall. Part of the test was to fully charge and discharged the battery after doing a software upgrade. I was called after three hours that the service Part of the test was to fully charge and discharged the battery after doing a software upgrade. I was called after three hours that the service was complete. There’s no way to fully charge and discharged battery in that time and I argued the point with the service advisor. I was told that the charge / discharge was not needed if the software upgrade went OK This is not correct as the actual Jeep recall states that this has to be done Got the car home next day had to have it towed back to the dealer for a high voltage battery fault. Now it needs a new high-voltage battery which I am told to take 2 to 3 weeks to get More

Friendly, timely diagnosed problem promptly advisor informed me about process and vehicle ready in short timeframe. Not happy about CC charge. informed me about process and vehicle ready in short timeframe. Not happy about CC charge. More

Timely & Professional, Kept me to date on progress. Even sent videos of each service issue worked on. Even sent videos of each service issue worked on. More

My service manager, Kelli, is a true professional and caring individual. Because of her, Justine Reynolds and other like that I am a repeat customer. caring individual. Because of her, Justine Reynolds and other like that I am a repeat customer. More

I was so happy b to meet Natalia, early in the morning. Natalia Evangelista is professional, congeal and just a pleasure to work with. I understood the reason for the over 3 hours wait after the. Oil cha Natalia Evangelista is professional, congeal and just a pleasure to work with. I understood the reason for the over 3 hours wait after the. Oil change. I am still happy to be riding around on 4 great Michelins ! Happy Customer! I did not like previous attempts with the AI Representative. More

The staff is very friendly. I will recommend this dealer 100%. I use them every time I need a service of my fleet. I will recommend this dealer 100%. I use them every time I need a service of my fleet. More