Naples Chrysler Dodge Jeep Ram - Service Center

Very hard to call into service department, Service Adviser Brian has been great to work with. Adviser Brian has been great to work with. More

You need to train a tech on Uconnect to a level that would allow the tech to make VALID determinations of problems and stop you guessing at what is wrong with the system. Never again. would allow the tech to make VALID determinations of problems and stop you guessing at what is wrong with the system. Never again. More

Laura was excellent to work with. Communicated everything clearly and efficiently. Very kind and easy to talk to. Communicated everything clearly and efficiently. Very kind and easy to talk to. More

Service was great very friendly. I didn’t need an appointment for an oil change. They explained everything to me. I didn’t need an appointment for an oil change. They explained everything to me. More

Still waiting for a Jeep part for repair, a long time to order a part that they told me would take a month to arrive. order a part that they told me would take a month to arrive. More

Carlos! Awesome guy in Customer Service. He kept me informed and I didnt have to call for updates. This guy was professional, courteous, and, paid attention Awesome guy in Customer Service. He kept me informed and I didnt have to call for updates. This guy was professional, courteous, and, paid attention to the details. More

Went in for 60,000 mi inspection and service. After about $700 and 8 days later my battery died and I saw that the brake fluid cover was left off. After about $700 and 8 days later my battery died and I saw that the brake fluid cover was left off. More

Vendela was awesome However after repair had several check engine lights come on Had to return twice check engine lights come on Had to return twice More

It’s difficult for me to express what I really feel about this dealership. As far as I know at this point my vehicle is fixed. I have a warranty to cover the service that was provided. I have dealt with deal this dealership. As far as I know at this point my vehicle is fixed. I have a warranty to cover the service that was provided. I have dealt with dealerships both as a customer and as a service provider for over 50 years. Mike the writer did a good job as a communicator but I was really frustrated with the cost. It’s on me because I never should have ok’d this service without checking with other service providers. I feel that I paid way too much for this job. The parts alone were too much and either you are paying too much or I was taken advantage of. The only way that I will use your service again is if this job wasn’t fixed correctly and I have to return for warranty work. I also will not recommend your service and I will tell others about my experience. More

I absolutly love how Y'all take a voice video to let you customers know, how & what is happening and what to expect. Thanks so much customers know, how & what is happening and what to expect. Thanks so much More