Naples Chrysler Dodge Jeep Ram - Service Center

Had an issue with the service received during my last visit and Mr. Hoot after being made aware made things right. visit and Mr. Hoot after being made aware made things right. More

Fast, efficient effective, I will add some words to fill the fifteen word minimum,since effective communication does not require me to be verbose the fifteen word minimum,since effective communication does not require me to be verbose More

Nothing I can think of right now. Not sure what else can be added to this Not sure what else can be added to this More

Oil change took almost an hour and a half. Slow service for something that should only take 30 minutes in and out. Slow service for something that should only take 30 minutes in and out. More

It was top quality service from the time I drop my truck off to the time they called to pick the truck up. Service Advisor Brian Marshall is a true old school professional. I recommend him giving seminars off to the time they called to pick the truck up. Service Advisor Brian Marshall is a true old school professional. I recommend him giving seminars in the future on how to do your job right way. Naples Dodge has been blessed having him as a employee 👏 🙌 🙏. I'm looking forward to seeing him in January when I head back down from Washington DC. More

The service needed was completed as requested. The Service Rep. took time to go over repairs. The Service Rep. took time to go over repairs. More

Great working with staff. Very knowledgeable and professional. Enjoyed our experience. Thank u to everyone who helped us. Very knowledgeable and professional. Enjoyed our experience. Thank u to everyone who helped us. More

Purchased a new Grand Wagoneer L, the vehicle had a vibration at highway speed, returned vehicle back to dealer, after several days the service department told me the tires were bad and needed to be re vibration at highway speed, returned vehicle back to dealer, after several days the service department told me the tires were bad and needed to be returned to Pirelli, since it was a tire issue (brand new vehicle with less than 500 miles) it could take up to 6 weeks and they would not be able to offer a loaner. I drove up to the dealership and asked the service advisor for assistance, this was not acceptable. He got the sales manager involved who approved having the tires swapped out. I don’t understand why the dealership did not manage this situation appropriately without me having to push. If the vehicle had a bad alternator, the dealership would have a replacement installed immediately and not have to wait for the manufacturer of the alternator to be swapped out. More

I would give 5 stars but I have to go back bc tech put my 3rd break light on backwards 3rd break light on backwards More

I don't like having to write 15 words but since you're asking me to I will say this dealership is knowledgeable, my service advisor was very cordial, informative, giving me great service and solving my pr asking me to I will say this dealership is knowledgeable, my service advisor was very cordial, informative, giving me great service and solving my problem. More