Back

Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,101 Reviews

2,101 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

Sort by
June 15, 2024

My service advisor, Vendela, was amazing. But I had to have my jeep towed back to the dealership a day later due to them not tightening bolts in my calipers that were serviced, so they failed More

by BRYAN.MASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vendela
June 13, 2024

Completely incompetent technicians worked on my vehicle. Problems were not resolved. Technician gave nasty attitude. Dealer now refuses to touch my car even though it’s an $83,000 car bought from that deale More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Armen Chilinharian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

I would like to say thank you and a big shout out to Vendela for always being on top of making me know each step that was going on with my car. There were a lot of hiccups that went on and she never ga More

by dmonte63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vendela
June 13, 2024

Great work simple and fast, went in for a part upgrade and got my car back same day More

by jcruz1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
June 13, 2024

Had an appt! All went very well. Finished in a timely efficient manner. Thank you More

by dancolmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 13, 2024

I would like to give a big shoutout to Bill Eskridge. Although he is a salesman he made a priority to get me through the service center super quickly and efficiently. I had a really great experience with More

by Camryn Fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Eskridge
June 13, 2024

John Bradley was my sales representative. He bent over backwards to ensure that i was happy with the purchase of my vehicle. He was extremely professional and consistent in his calm, cool d More

by deeds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arbor
June 12, 2024

Great service and good waiting experience. Brian talked me through the entire process and happy they are my local provider. More

by john.schrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 12, 2024

Brian did a great job getting our car fixed. I would recomend the dealership to anyone. Great Job More

by joeldouglas54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Tabar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Carlos was excellent and got my truck back to me quickly. He sent me a video showing the tire wear, underneath and some minor issues to fix up and the work was done quickly. The truck is running perfectly. T More

by MSDTrinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos (in service)
...
32
...