Naples Chrysler Dodge Jeep Ram - Service Center

Kelli Galasano was awesome, she was the best service representative I have ever dealt with. she is the reason I will continue my service being done at Naples Dodge. representative I have ever dealt with. she is the reason I will continue my service being done at Naples Dodge. More

Terri did a great job of getting my service completed on a very timely basis. I was very pleased with her and the whole staff. Everyone was very professional. I will definitely use you in the future and wi a very timely basis. I was very pleased with her and the whole staff. Everyone was very professional. I will definitely use you in the future and will schedule with Terri. More

I was very pleased with the service I received from Naples Jeep. From when I arrived I was greeted very pleasantly where the car drop off is and asked if I knew where to go and the name of my service Naples Jeep. From when I arrived I was greeted very pleasantly where the car drop off is and asked if I knew where to go and the name of my service consultant. I did not recall and the "greeter " looked it up and walked me directly to Jhnonatan Rodriguez. Jhnonatan was on the phone with another service request and indicated he would be off in a minute or two which he was. He was very professional and friendly. We went over what service options I wanted questioned if the car had any problems - it did not and asked if I knew where the waiting area was which I did, He gave me an approximate time it would take - in reality it took a little less. At the conclusion he walked me to the car. More

The dealership has been by my family for years now. I have five words left hope this works. Stop calling for reviews randomly. Lisa and Paul. I have five words left hope this works. Stop calling for reviews randomly. Lisa and Paul. More

Carlos did a good job communicating and kept me updated. Also squeezed my car in before extended warranty expired. Also squeezed my car in before extended warranty expired. More

Very professional and friendly service. Performed the tire replacement in a timely manner. Would recommend to other jeep owners. Performed the tire replacement in a timely manner. Would recommend to other jeep owners. More

Brian was able to get my car done in time for me to get to work on time. to work on time. More

The service center was very responsive and helpful. I went in for an oil change but described another issue I was having. They accurately identified the issue, proposed a resolution, and the problem I went in for an oil change but described another issue I was having. They accurately identified the issue, proposed a resolution, and the problem was resolved! Very knowledgeable staff! I dont remember my service advisors name, Jason or Jerod I think, but he was great! More

Professional and went to extra lengths to resolve the issue, Brian is great to deal with. issue, Brian is great to deal with. More

Terrible service experience. Car was in for 2 weeks. Picked it up and had to immediately return as the issue was not resolved. Service advisor should fund another job. Just terri Car was in for 2 weeks. Picked it up and had to immediately return as the issue was not resolved. Service advisor should fund another job. Just terrible More