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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,101 Reviews

2,101 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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June 24, 2024

I am glad that we have Naples CDJ to take care of our Jeep. The dealership is always responsive to our needs. More

by JohnMreczko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
June 23, 2024

All issues were addressed and taken care of. How the start/stop system works was explained. We were notified as the work progressed and when finished. More

by pwdfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
June 22, 2024

I had an electronic four wheel drive warranty issue and the service department had 142 cars ahead of me-but Brian got me a rental and my Jeep was ready to go in 2 days. Oh-one more very important mention-L More

by donbindas
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Landi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Marshall-Louis Service Tech
June 21, 2024

Check engine light is still on and no one will call me back.. can’t get ahold of anyone in the service department, left multiple voicemails and text messages. More

by MARCRDICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
June 21, 2024

It was a Great service experience. I will definitely return in the future thank you More

by thomasdiflorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 21, 2024

Unsatisfactory experience. Poor communications with sec advisor,, broken appts, promised calls never received etc. Exhorbitant prices and problems with made repairs have More

by hhaywoodgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
June 21, 2024

The dealership did the best they could since they had to wait for an OK from Chrysler. As soon as they got the OK, which took more than a week they were on it fixing the car. The only other thing I wish I c More

by caralee101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt, he is excellent. He always is respectful and gives me the best service. I feel like he is an honest man only want to bring my cars to Wyatt. I trust him.
June 21, 2024

Service was outstanding. Quality of the work appears perfect. Friendly, knowledgeable service plus Kelli—PERFECT! More

by Dgooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli in Service—5 Stars
June 20, 2024

Laura was the service advisor that took care of me. My tire gauge was not working in one of the tires. They took great care of it. Thank you Laura More

by sergiopeonperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Adamcyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Euripedes Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Appreciate the service and customer focus with honesty of situation and potential outcomes of choices AT THE DEALERSHIP LEVEL. More

by KSEF89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ashman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : at the dealership level
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