Naples Chrysler Dodge Jeep Ram - Service Center

Service person was very nice but service itself was horrible. I brought the car in for an antifreeze leak. They told me there was no leak and after multiple requests to look again (as the car was sti horrible. I brought the car in for an antifreeze leak. They told me there was no leak and after multiple requests to look again (as the car was still there (to change a rear main seal -- see below), they said they already looked for an antifreeze leak and there isn't one. Sure enough, I broke down in Sarasota at 10:30 PM and had to wait for a place to open in the morning to replace the radiator. In addition, the previous visit to this dealer last season for an oil leak. They told me it was the motor mounts and changed them, but didn't fix the oil leak. At that visit when I dropped the car off I told them it was either oil pan up in the rear or rear main seal. I got new motor mounts and kept the oil leak that they found this season. More

AMAZING GOT A GREAT DEAL EXTREMELY HAPPY! I would recommend this dealership to anyone car shopping they listened and put me in exactly what I requested ! I would recommend this dealership to anyone car shopping they listened and put me in exactly what I requested ! More

Went in to get an oil change and rotation. Was given an estimated wait of 2.5 hrs. Finally after 1.5 it was done. They didn’t do the fluid inspection that they usually do. Was given an estimated wait of 2.5 hrs. Finally after 1.5 it was done. They didn’t do the fluid inspection that they usually do. More

It's too complicated to explain in words, and prefer a call from an executive. call from an executive. More

Wyatt never returned my phone calls. About a recent car rental reimbursement. I was charged $50 per day and told I would be reimbursed which I have not yet received. About a recent car rental reimbursement. I was charged $50 per day and told I would be reimbursed which I have not yet received. More

Wyatt is amazing! ! So polite kind helpful and professional! He really cares and it was my best service appointment yet! Thank you!! ! So polite kind helpful and professional! He really cares and it was my best service appointment yet! Thank you!! More

Dealer completed service appointment in a timely manner. The staff was pleasant to work with and kept me informed on the process of my service. The staff was pleasant to work with and kept me informed on the process of my service. More

Tatiana was the best service advisor ever! So helpful. Made it easy for me to drop my car off and get it serviced. Will definitely be going back for any future servicing needs! So helpful. Made it easy for me to drop my car off and get it serviced. Will definitely be going back for any future servicing needs! More

Everyone was polite and helpful, the work was done on time and to specifications. I especially appreciated the video inspection of my vehicle. time and to specifications. I especially appreciated the video inspection of my vehicle. More

Vendela and Eric did a wonderful job taking care of my Jeep issue. Vendela was very knowledgeable and prompt with all communication. Eric did a great job doing the work. Jeep issue. Vendela was very knowledgeable and prompt with all communication. Eric did a great job doing the work. More