Naples Chrysler Dodge Jeep Ram - Service Center

The dealership has been by my family for years now. I have five words left hope this works. Stop calling for reviews randomly. Lisa and Paul. I have five words left hope this works. Stop calling for reviews randomly. Lisa and Paul. More

Carlos did a good job communicating and kept me updated. Also squeezed my car in before extended warranty expired. Also squeezed my car in before extended warranty expired. More

Very professional and friendly service. Performed the tire replacement in a timely manner. Would recommend to other jeep owners. Performed the tire replacement in a timely manner. Would recommend to other jeep owners. More

Brian was able to get my car done in time for me to get to work on time. to work on time. More

The service department was quick with a diagnosis and repair. They sent a video explaining what was wrong as well. The person we worked with, Kelly, was extremely professional and easy to work with. Grea repair. They sent a video explaining what was wrong as well. The person we worked with, Kelly, was extremely professional and easy to work with. Great job More

The service center was very responsive and helpful. I went in for an oil change but described another issue I was having. They accurately identified the issue, proposed a resolution, and the problem I went in for an oil change but described another issue I was having. They accurately identified the issue, proposed a resolution, and the problem was resolved! Very knowledgeable staff! I dont remember my service advisors name, Jason or Jerod I think, but he was great! More

Professional and went to extra lengths to resolve the issue, Brian is great to deal with. issue, Brian is great to deal with. More

Terrible service experience. Car was in for 2 weeks. Picked it up and had to immediately return as the issue was not resolved. Service advisor should fund another job. Just terri Car was in for 2 weeks. Picked it up and had to immediately return as the issue was not resolved. Service advisor should fund another job. Just terrible More

My service advisor, Vendela, was amazing. But I had to have my jeep towed back to the dealership a day later due to them not tightening bolts in my calipers that were serviced, so they failed But I had to have my jeep towed back to the dealership a day later due to them not tightening bolts in my calipers that were serviced, so they failed while I was on the highway… my tires were also WAY over inflated by them. They inflated them to 40psi when my 35” tires are meant to be at 28psi. I’m hesitant to take my jeep back. More

I would like to say thank you and a big shout out to Vendela for always being on top of making me know each step that was going on with my car. There were a lot of hiccups that went on and she never ga Vendela for always being on top of making me know each step that was going on with my car. There were a lot of hiccups that went on and she never gave up. Thank you again for everything. More