Naples Chrysler Dodge Jeep Ram - Service Center

My appointment went very smoothly. Everything started on time. John was very courteous and helpful. He made everything easy for me. The dealership it’s very clean and the Accommodations for waiting are very time. John was very courteous and helpful. He made everything easy for me. The dealership it’s very clean and the Accommodations for waiting are very comfortable More

Brought Jeep Compass in for warranty work went well mike was very nice and let me know what was going on with the work being done was very nice and let me know what was going on with the work being done More

Even with renovations and new ownership, I still find the service dept. lacking in communication and efficiency! Hopefully as time progresses things will get better. My prior experiences are beyond belie service dept. lacking in communication and efficiency! Hopefully as time progresses things will get better. My prior experiences are beyond belief. From leaving lug nuts finger tight to throwing away engine covers after service because it’s a hassle to install them! Even after this happened the dealership has never replaced the engine cover on my Jeep. When they left my passenger wheel lug nuts loose and one was lost, I was asked to return to the dealership where the service manager handed me a lug nut and watched me install it with my tools while he smoked a cigarette! Thank you Mr. Woodward! if you ever get Rudy Vargas as a service advisor, run! He is beyond useless in knowledge, communication and service. More

I personally get a new car every 3 years besides any company cars or trucks as needed. I must say that I had the most pleasant service experience that I can remember. Lori was excellent to work with an company cars or trucks as needed. I must say that I had the most pleasant service experience that I can remember. Lori was excellent to work with and she took care of everything with a warm smile. (Lori was my service rep.) I left there today feeling satisfied. More

Mike Sullivan was a great advisor! He was very communicative and explained the issues on the spot. He called me all the time to give updates. communicative and explained the issues on the spot. He called me all the time to give updates. More

They kept me well informed as to what the repairs were going to be. Everything was fixed properly and on time. I felt the final bill was cheaper than taking it to a tires choice. going to be. Everything was fixed properly and on time. I felt the final bill was cheaper than taking it to a tires choice. More

My wife & I absolutely love this store & the great people who have been there for many years. They make us feel so welcome. Recently needed service on 2 separate occasions & while there all the guys who know who have been there for many years. They make us feel so welcome. Recently needed service on 2 separate occasions & while there all the guys who know us from sales & service offered to help in some way especially the managers. More

Daniel definitely gave me a great experience. My parts weren’t in stock but Daniel made sure to keep me informed and gave me up to date status. weren’t in stock but Daniel made sure to keep me informed and gave me up to date status. More

Professional, courteous, very clean in all areas. Sales and Service are fair and excellent. Customer Service us great in all respects, and concentrates on the customer. and Service are fair and excellent. Customer Service us great in all respects, and concentrates on the customer. More

Best customer service in the area. Well communicated and no surprises. Timely work at reasonable prices. I’d definitely recommend them to anyone in the Naples area no surprises. Timely work at reasonable prices. I’d definitely recommend them to anyone in the Naples area More