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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,422 Reviews

2,422 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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August 14, 2019

Service adviser John Woodward is a great service adviser .He is great to work with and listens to what ever the problem may be and is quite a pleasant person. More

by dalailama23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodward
Oct 09, 2019 -

Naples Chrysler Dodge Jeep Ram responded

dalailama23: Thank you very much for taking the time to share your 5-Star experience and for allowing us to earn your business! We're glad that John has exceeded your expectations and provided you great service. We look forward to seeing you again in the future. Sincerely, Naples Dodge Chrysler Jeep Ram "We Treat You Like Family"

July 10, 2019

Great and Quick Service I called and spoke to Rudy about getting an appointment for an Oil Change and Rudy told me to come in on Wednesday, so I did first thing in the mornin More

by Lalmaraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Vargas
July 04, 2019

Poor Customer Service Lack or response or assistance with a Jeep that has rust on it - horrible experience trying to get a claim started - we went 3 weeks ago and have call More

by faircloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Rozsas
June 05, 2019

Service Appointment - 5-24-2019 Truly excellent service of my 2005 Jeep Grand Cherokee managed by John J. Woodward. I've come across very few service writers during my many years if More

by Mike S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Woodward
May 22, 2019

Recall The service was outstanding. He took care of my problem just as promised in very short time. I would Recommend him to anyone. Excellent service. More

by RedRam
Recommend Dealer
Yes
Employees Worked With
John Dean
May 15, 2019

Poor customer relations This "advisor" blew me off on the lot. He is the epitome of what you'll work with here at Naples Chrysler. I won't use them again. More

by Losthope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyrone Morgan
May 13, 2019

Once they make the deal, all “service” goes out the window We are leasing two Jeeps from this dealership. We have had to take our Cherokee in for service twice. The sales center is so disorganized that nobody More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica, John Woodward, Michael Sullivan, Tyrone Morgan
May 10, 2019

Prompt service and pleasant service I took my Pacifica hybrid for an oil change. The service rep was very cordial and told me how long it would take. Exactly at the quoted time my car wa More

by Raop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rickvalsky
May 09, 2019

Outstanding Service Came into the dealership with a Kia, Mike my tech was great, got it done and back washed to me in 35 minutes. New Service Manager was a breath of fres More

by Itsbobbyg17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Morgan
May 09, 2019

Great Service ! We have been to many dealers in the country and Naples Dodge Chrysler Jeep has consistently the best service. Every time our car has to go in for se More

by Patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rickvalsky
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