Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,235 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Regular Service and Recall Michael's customers service and attention was excellent. Maintained communication with me with progress details and next steps. Provided full descript Michael's customers service and attention was excellent. Maintained communication with me with progress details and next steps. Provided full description and the end with full explanation. More
CUSTOMER SERVICE I WAS GIVEN GREAT SERVICE FROM SERVICE PROVIDER....JOHN WOODWARD. EXPLAINED EVERYTHING, VERY FRIENDLY AND PROFESSIONAL. I ALWAYS GO BACK TO JOHN FO I WAS GIVEN GREAT SERVICE FROM SERVICE PROVIDER....JOHN WOODWARD. EXPLAINED EVERYTHING, VERY FRIENDLY AND PROFESSIONAL. I ALWAYS GO BACK TO JOHN FOR MY AUTO SERVICE NEEDS.....THANKS JOHN.........BOB DERR More
Recalls Service was great with Rudy at this visit. Sales has not been great in the past, The last order worked pretty well, but the Town and Country issues Service was great with Rudy at this visit. Sales has not been great in the past, The last order worked pretty well, but the Town and Country issues were less than satisfactory More
Recall repair Had a recall notice on my 2018 Jeep- Brian the service rep was professional, competent and I was there waiting as long as I thought. Need more like Br Had a recall notice on my 2018 Jeep- Brian the service rep was professional, competent and I was there waiting as long as I thought. Need more like Brian working there. More
Service Came in and walked out in less time then they told me which is always a plus. Was able to handle business quickly during the wait time. They we’re kin Came in and walked out in less time then they told me which is always a plus. Was able to handle business quickly during the wait time. They we’re kind and patient considering it seemed pretty busy More
Service Brian did a great job keeping me informed regarding my scheduled servicing. Much more improved over the several years dealing with service department Brian did a great job keeping me informed regarding my scheduled servicing. Much more improved over the several years dealing with service department. Courtesy drivers great! More
Great Service Brian was excellent taking care of my service appointment. He also arranged for the dealer’s shuttle to take me to the nearby golf course where I had Brian was excellent taking care of my service appointment. He also arranged for the dealer’s shuttle to take me to the nearby golf course where I had a tee time reservation. He also explained everything it was done to my truck once the service was completed. More
Great service Rhonda is great to deal with and extremely helpful . I’ve been to many other dealerships before and never got service as good as Naples dodge provided Rhonda is great to deal with and extremely helpful . I’ve been to many other dealerships before and never got service as good as Naples dodge provided for me More
Good service department I have a relatively new vehicle, I purchased it 13 months ago. I have found the service department to do excellent work so far. They have done routine I have a relatively new vehicle, I purchased it 13 months ago. I have found the service department to do excellent work so far. They have done routine servicing well, efficient and effective. I had a single service issue which they worked diligently on but were unable to resolve, however I was able to get it fixed with help from corporate sources. Their sales department leaves a bit to be desired, they are not as responsive or helpful when an issue presented. More
Recall I found it odd for the dealer not offering me a loaner vehicle. I only had my vehicle for just a month and had to take it in for service because of a I found it odd for the dealer not offering me a loaner vehicle. I only had my vehicle for just a month and had to take it in for service because of a factory recall. Disapointing ! Once I got the bro back and got home getting out of the vehicle I noticed the sill had grease marks from the technicians boots. Something that wasn’t there when I brought the car to them for its service. More