Naples Chrysler Dodge Jeep Ram - Service Center

Laura & Chris in the service department are good teammates. Glad to have worked with both during the last few weeks. teammates. Glad to have worked with both during the last few weeks. More

Brought in my car and it took over a month to get it back. When getting through to a service agent customer service was fine but too many times I called and texted and wouldnt get an answer. Not only fr back. When getting through to a service agent customer service was fine but too many times I called and texted and wouldnt get an answer. Not only from the service agent but even when calling the main #. Several times I was directed to voicemails. More

The Dodge TSB letter stated only 30 minutes needed to perform the work. Seven and a half hours later still no call to pick up the car so I showed up to get it. The service manager brought it right arou perform the work. Seven and a half hours later still no call to pick up the car so I showed up to get it. The service manager brought it right around with no explanation except that everything went fine. Not really sure what happened. More

Took 2 hours for an oil change and tire rotation. No update during the wait. Hoping this was an anomaly. No update during the wait. Hoping this was an anomaly. More

My oil change experience may have been the slowest of any in the history of me ever driving a car. in the history of me ever driving a car. More

Always professional and happy with service but could use more mechanics. When getting an oil change only should be quicker than a couple of hours. more mechanics. When getting an oil change only should be quicker than a couple of hours. More

Naples Chrysler was very attentive to my needs thank you so much!! Can’t wait to come back for any future needs. so much!! Can’t wait to come back for any future needs. More

I just bought this Jeep less than a year ago. When I purchased the vehicle, the dealership told me it was "lot ready" which meant it could be sold. Less than a year later, I had to pay over $1000 When I purchased the vehicle, the dealership told me it was "lot ready" which meant it could be sold. Less than a year later, I had to pay over $1000 for spark plugs and a tune-up because the Jeep had a misfire in cylinder 2. The radio also failed and had to be replaced. Luckily, the radio was covered by warranty except for a $100 deposit. I don't remember ever paying $66 for spark plugs and I've never paid over $1000 for a tune up. This dealership claims they are the #1 dealership in Naples. They are NOT THE #1 dealership in Naples.. They are THE ONLY Dodge Dealership in Naples and aren't backed by the BBB. If I hadn't purchased the vehicle from this dealership, I'd never return, but I'm stuck with it. Service is over priced at almost $200/hr. More

Laura Velasquez was a wonderful assistant ! She was efficient and polite. A pleasure to deal with - thank you She was efficient and polite. A pleasure to deal with - thank you More

Great people very professional never gave up trying to find my jeeps problem. Gave me a rental car while they had mine. find my jeeps problem. Gave me a rental car while they had mine. More