Naples Chrysler Dodge Jeep Ram - Service Center

Was first in line and service department was ready. Scheduled an oil change and 30000 mile check up. Check in people were wearing masks per covid. Lines were on the floor indicating where to stand. Sh Scheduled an oil change and 30000 mile check up. Check in people were wearing masks per covid. Lines were on the floor indicating where to stand. Short wait to completion. Check out was efficient. Sanitized my car before I left. More

The dealership came and picked up my car, and returned it within two hours. Everything was done correctly and actually cost less than I thought it would. Everything was great within two hours. Everything was done correctly and actually cost less than I thought it would. Everything was great More

Went in for warranty work and an oil change.Was a Went in for warranty work and an oil change. Was a pleasurable experience with all involved. Service manager Michael was outstanding to work with. E Went in for warranty work and an oil change. Was a pleasurable experience with all involved. Service manager Michael was outstanding to work with. Everyone I met was extremely nice. More

Dan was very good in handling safety protocols And was Dan was very good in handling safety protocols And was very conscientious about wiping things down with wipes. Service was fine too.nice job by all Dan was very good in handling safety protocols And was very conscientious about wiping things down with wipes. Service was fine too.nice job by all More

Rapid and thorough service. Thoughtful and professional. Careful and safe in this time of Covid-19 concern. Will return when needed. Would recommend to others. Thank you. Careful and safe in this time of Covid-19 concern. Will return when needed. Would recommend to others. Thank you. More

Service was great our service advisor was awesome...however felt like they were pricey according to what we had done. Again Rudy our advisor was thorough and timely!! He had no control over awesome...however felt like they were pricey according to what we had done. Again Rudy our advisor was thorough and timely!! He had no control over the price. More

I am very frustrated with my last service appointment. I was told I had a “gremlin” in my jeep and basically was sent on my way... was told I had a “gremlin” in my jeep and basically was sent on my way... More

Dan was very courteous and helpful! He recommended a new salesman and also sanitized the inside of my car where it was touched from service! The entire staff has always been very welcoming and helpful! My h salesman and also sanitized the inside of my car where it was touched from service! The entire staff has always been very welcoming and helpful! My hisband and I will be leasing 2 new Jeep Grand Cherokees in a few months and can’t wait! Thank you for doing what you do and continue to do!!!! More

My service agent was great! He kept me posted on my service status and was helpful in determining necessary services. He was polite and followed current cleaning by sanitizing his pen great care!Thank service status and was helpful in determining necessary services. He was polite and followed current cleaning by sanitizing his pen great care!Thank you More

We had a great experience with the service department. We had began having problems with our car on our 16 drive down to the area for vacation. We had spent 3 hours at a dealership on the way down and they w had began having problems with our car on our 16 drive down to the area for vacation. We had spent 3 hours at a dealership on the way down and they were unable to find anything done continued on our way. The next morning we stopped in at Naples Chrysler Dodge Jeep Ram explained to them what was going on and decided to leave our car for them to look at so we could still spend time at the beach and enjoy our vacation. There is an Enterprise car rental on site which we were also very pleased with. Michael gave me a morning update each day until they called and said our car was ready for pick up. They were able to find the problem and we were able to drive the 16 hours home with no trouble at all. We are farmers in the midwest and to us the service department at a dealership is what makes a good dealership. It does not matter if it is a vehicle, tractor or semi. Anyone can sell anything, but if you have friendly honest service technician's you have a good business! More