Naples Chrysler Dodge Jeep Ram - Service Center

Laura Velasquez was a wonderful assistant ! She was efficient and polite. A pleasure to deal with - thank you She was efficient and polite. A pleasure to deal with - thank you More

I just bought this Jeep less than a year ago. When I purchased the vehicle, the dealership told me it was "lot ready" which meant it could be sold. Less than a year later, I had to pay over $1000 When I purchased the vehicle, the dealership told me it was "lot ready" which meant it could be sold. Less than a year later, I had to pay over $1000 for spark plugs and a tune-up because the Jeep had a misfire in cylinder 2. The radio also failed and had to be replaced. Luckily, the radio was covered by warranty except for a $100 deposit. I don't remember ever paying $66 for spark plugs and I've never paid over $1000 for a tune up. This dealership claims they are the #1 dealership in Naples. They are NOT THE #1 dealership in Naples.. They are THE ONLY Dodge Dealership in Naples and aren't backed by the BBB. If I hadn't purchased the vehicle from this dealership, I'd never return, but I'm stuck with it. Service is over priced at almost $200/hr. More

My service team was top notch. The service team is what will keep your customers. The sales team was a huuuuge disappointment on several levels but totally loved the service team!! The service team is what will keep your customers. The sales team was a huuuuge disappointment on several levels but totally loved the service team!!! More

Everything is great but one thing that I would like to you guys to improve is to put some snacks near the coffee machine because I have friends that waits that Hyundai dealership is better because you hav you guys to improve is to put some snacks near the coffee machine because I have friends that waits that Hyundai dealership is better because you have snacks and a massage chair. And the rest is perfect More

I went in with an event that occurred while driving. They attended to me right away. Even though their techs were backed up for days (post hurricane) I received consistent follow up regarding timing. They attended to me right away. Even though their techs were backed up for days (post hurricane) I received consistent follow up regarding timing. Diagnostic video was received and explained. They were patient as I considered my options and then performed the work promptly after I made my decision. Laura Velasquez (service advisor) is as a dream! So helpful, patient, responsive and thorough. It was so nice to feel like my car was in good hands every step of the way! More

This pasted weekend , we received the fastest service we have ever gotten from the Naples dodge location have ever gotten from the Naples dodge location More

The service advisor was really good! I live in boca and made the appointment at this dodge dealership, as I was at my fiancé home. So I needed to take my car in instead of my sawgrass do I live in boca and made the appointment at this dodge dealership, as I was at my fiancé home. So I needed to take my car in instead of my sawgrass dodge dealership in tamarack Fl . But all was great there… More

Made appt for 7:00 am. They didn’t bring car in until 8:30. People that didn’t have appt got in and done before even bringing my car in. Why have appt? They didn’t bring car in until 8:30. People that didn’t have appt got in and done before even bringing my car in. Why have appt? More

John was very nice and help me out a lot. He is always responsible and called me back with updated information needed for my truck. He is a great employee . He is always responsible and called me back with updated information needed for my truck. He is a great employee . More

On time appointment with great service. Nice coupons available for Std services. Friendly service advisors. Nice coupons available for Std services. Friendly service advisors. More