Naples Chrysler Dodge Jeep Ram - Service Center

Went there to look at Black2017 Grand Cherokee w/118,000 miles,when we got there the vehicle was either loaned out to a customer or sold,not sure, we left the dealership upset that we had made arrangements miles,when we got there the vehicle was either loaned out to a customer or sold,not sure, we left the dealership upset that we had made arrangements with our schedule to drive from Lehigh Acres to Naples. The manager Angelo called my wife and asked us to stop back,when we arrived back there he asked if we would be interested in another G.C. Angelo sold us a 2016 with 76,000 miles, not the vehicle we were interested in, no leather, not the color we wanted,,but all in all we are happy,and they tried their best to make us happy! More

A very friendly helpful service staff. I was there for an oil change and service. I Look for coupons... I was there for an oil change and service. I Look for coupons... More

Very professional they made buying a car very easy. Would definitely recommend this dealership to my friends and family Would definitely recommend this dealership to my friends and family More

Besides being hella expensive its great! I cant say much for service since i only got a check but the costumer service was great! The people all seem nice and dependable to get your problems I cant say much for service since i only got a check but the costumer service was great! The people all seem nice and dependable to get your problems figured out. Charles kept me updated and informed about every step we took. Even though ive never been in a dealership before, I wasn’t at all concerned or worried about the process thanks to him. Give him some money yall. ⭐️⭐️⭐️⭐️⭐️ More

Excellent service experience! Very friendly and knowledgeable I had my car back as promised with the recall issue resolved. I would definitely recommend them and will be back for Very friendly and knowledgeable I had my car back as promised with the recall issue resolved. I would definitely recommend them and will be back for my future service needs. More

The sales people that I dealt with were unscrupulous, Devious and not concerned about what was best for the customers, only concern about what was best for them Devious and not concerned about what was best for the customers, only concern about what was best for them More

Staff assigned to check in needs to be more informed mechanically to submit request to insurance Companies regarding extended warranties mechanically to submit request to insurance Companies regarding extended warranties More

I had an absolutely horrible experience at Naples Dodge Chrysler Jeep Ram service department. I came in for a scheduled recall repair on my brand-new Jeep Wrangler, only to find out that the service repres Chrysler Jeep Ram service department. I came in for a scheduled recall repair on my brand-new Jeep Wrangler, only to find out that the service representative I was assigned to was out of office. Instead of assisting me, the other representatives in the department were dismissive and unprofessional. One representative, Charles Magilewski, stood out for his shocking lack of professionalism and rude behavior. When another rep asked him to assist me, he loudly complained that I was not his customer and refused to help. He created a scene, yelling that he wouldn’t assist and making it clear for everyone in the shop to hear. Despite explaining that I had driven a long way to get there, he showed no empathy and even said to another rep that he didn’t care if I was upset. This level of disrespect and disregard for customers is absolutely unacceptable. If the service department can’t even manage their appointments or treat customers with basic courtesy, I will have no choice but to take my business elsewhere. This was a disgusting experience, and I strongly recommend avoiding this service department. More

I had a really good experience with everyone at the dealership and will go back next time dealership and will go back next time More

Friendly staff knowledgeable advisor Kelli Galanos made me feel important very clean faculty finished when quoted me feel important very clean faculty finished when quoted More