Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,271 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
This dealership was very clean and expeditious. The shuttle driver was courteous and convenient. My advisor Daniel was professional, knowledgeable, and polite. He explained all of my options very w The shuttle driver was courteous and convenient. My advisor Daniel was professional, knowledgeable, and polite. He explained all of my options very well. More
My salesman MAURO RODRIGUEZ was extremely helpful and professional and my finance manager MIKE went above and beyond to make this experience easy and not stressful. Thank you both!!!! professional and my finance manager MIKE went above and beyond to make this experience easy and not stressful. Thank you both!!!! More
I do love my Wrangler, however, I have had a few problems with it. Unfortunately, I would rather walk than go to the Naples Jeep dealership for service. I have been there three times and have had poor servic with it. Unfortunately, I would rather walk than go to the Naples Jeep dealership for service. I have been there three times and have had poor service, extended work time (three days before they ever even touched the vehicle), and shoddy repair work. I do not recommend buying a Jeep in this area as it is awful to deal with this service department. More
Frank was my Service Advisor. I had my 2014 Chrysler Town and Country Minivan towed in late on Monday without an appointment. Frank called me first thing Tuesday morning and prom I had my 2014 Chrysler Town and Country Minivan towed in late on Monday without an appointment. Frank called me first thing Tuesday morning and promised that he would do his best to get me back on the road as soon as possible. This minivan is modified to transport a wheelchair and it's the only means of transportation for the disabled young adult that I care for. By Wednesday morning the van had been inspected and required a water pump, new radiator cap, fixing a serious oil leak, oil and filter change, replacing several computer modules, interior ventilation filter replacement, new rear wiper blade and tire rotation and balance. All of the work was quickly and efficiently completed and the van was ready first thing Friday morning. This was absolutely amazing because I did not have a service appointment scheduled. Also, Frank astutely coordinated the work to try and insure that it was done in the most economical way. Frank called me at least once - sometimes twice a day with updates. I'll definitely be requesting Frank as my Service Advisor the next time that my van requires service. I am very happy with this service experience. Thank you Frank! More