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Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,272 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,272 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
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July 26, 2022
Needed service on my 2019 Jeep. Got waited on very quickly. Tech noted my battery needed to be checked on as well. Got a new battery, oil change, and tire rotation. All done in Got waited on very quickly. Tech noted my battery needed to be checked on as well. Got a new battery, oil change, and tire rotation. All done in about 2 hours. More
by Chic1239
Employees Worked With
Tech from Sweden
July 09, 2022
The service rep was non talking so it was hard to communicate about our Jeep.. Your service itself was excellent. Our first visit on our jeep Cherokee. Service was so efficient that we were done i communicate about our Jeep.. Your service itself was excellent. Our first visit on our jeep Cherokee. Service was so efficient that we were done in a very short time. Better service reps, but on the whole 5 stars More
by Candy
Employees Worked With
Don’t know her name because she barely spoke
June 25, 2022
Excellent service. .came in without an appointment to get transmission checked..took us in 5 minutes. Fluid was down so they added only charged us for fluid, no labor c .came in without an appointment to get transmission checked..took us in 5 minutes. Fluid was down so they added only charged us for fluid, no labor charge More
by Booboo
Employees Worked With
Vandella
June 21, 2022
The review is for the service dept at Naples Dodge. I had a scheduled appointment for the first oil change. We arrived on time and waited to check in while the service reps were sitting and chatting w I had a scheduled appointment for the first oil change. We arrived on time and waited to check in while the service reps were sitting and chatting with each other or looking at their phones. The service rep was very polite, however. The oil change and tire rotation took almost three hours. Then at check out my original bill was over $200. After I asked what the Naples Advantage plan covered, someone from the parts dept stepped in and said he'll correct that. Thirty minutes later the bill was $86. So for a tire rotation and oil change it took almost 3.5 hours. I don't believe the Naples Advantage is worth the price. More
by mkoch112304
Employees Worked With
Daniel Morretto
