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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.5
2,508 Reviews

2,508 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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March 19, 2023

The technicians who orchestrate your service are very helpful. I was very pleased with Jeff’s attention to my situation. It was unfortunate that what I bought my car in for (oil change) turned out to b More

by leonamary5
Recommend Dealer
Yes
Employees Worked With
Jeff, Oracio Ocanas, Adam Hoot
March 19, 2023

Exceeded my expectations, service advisor, Brian was knowledgeable, personable and facilated the service needed for my vehicle. Work was within his estimate, and the shuttle service allowed time for my More

by joyalmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor
March 19, 2023

My service writer Noah Ryan helped me diagnose a check engine light issue with my Chrysler 300. I liked the video from the mechanic when my car went into his bay. Great communication all around. More

by tomnjann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ryan
March 19, 2023

Bill is an amazing. He treated me like a VIP and answered all my questions with patience. You are lucky to have him on your team. More

by GMichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Eskridge
March 19, 2023

My service tech Laura was amazing. It did take awhile to get my car looked at but they are very busy More

by GULFSHORERENTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
March 19, 2023

i can honestly say it's the best service we have ever had. we were traveling and Town and country started shaking. was sent to service dept. technician walked around vehicle and checked tires, said two More

by tedandpat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Velasquez
March 18, 2023

My experience was full of lies and when I told them I no longer wanted a service they because they would take 3 months to complete a transmission fix - the ignored me and forced me to pay $750 for an oil ch More

by Bji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
March 18, 2023

My experience with the service for my jeep at this dealership has been great so far. Very kind people, fast and I can see they know what they’re doing. More

by robinwicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
March 18, 2023

Brian was a life saver for me . I tried to get someone to help me for hours . I kept getting nothing but voicemails prompting me to choose a rep . Everyone I chose went right to voi More

by annelivonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
March 18, 2023

Great service and Jeff was great. Constantly gave me updates on my car. Overall fantastic More

by mweigel318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Oracio Ocanas, Adam Hoot
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