Naples Chrysler Dodge Jeep Ram - Service Center

Service advisor Wyatt is outstanding. The service technicians are terrible. Once you are out of warranty find another place to get your car or truck serviced. The service technicians are terrible. Once you are out of warranty find another place to get your car or truck serviced. More

The three people we worked with treated us like we were their only customer. They took time to answer all of our questions and address our issue with our 2020 Ram. Quite honestly, we were considering anoth their only customer. They took time to answer all of our questions and address our issue with our 2020 Ram. Quite honestly, we were considering another truck with another dealer but not trading now. More

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Reasonably easy to get an appointment, friendly service and charges for service affordable. The customer waiting area could be a bit more comfortable and charges for service affordable. The customer waiting area could be a bit more comfortable More

Helpful and friendly I appreciated his help and flexibility He helped set me up with a rental since my car was in the shop longer than expected flexibility He helped set me up with a rental since my car was in the shop longer than expected More

My service advisor was prompt for my appointment and my service (oil change and drivetrain inspection) was performed without any hard-sell add-ons. As a former mechanic, I appreciate any legitimate problem service (oil change and drivetrain inspection) was performed without any hard-sell add-ons. As a former mechanic, I appreciate any legitimate problem notifications but not the pushy BS, so I was satisfied. Only reason for 4 stars is the oil change price and convenience vs Valvoline. More

I've bought many trucks and vehicles from Naples Dodge. My salesman John is amazing. He took his time and explain the vehicle when it arrived. It was the first truck that I ever ordered and he kept me info My salesman John is amazing. He took his time and explain the vehicle when it arrived. It was the first truck that I ever ordered and he kept me informed throughout all four months that it took to build. I was surprised how fast it arrived. It's beautiful and I love it and I would definitely purchase more vehicles from your dealership More

Poor customer service. Went in for an oil change and tire rotation. I had a bad tire they couldn’t order the exact replacement so I had to go to good year. Naples dodge ch Went in for an oil change and tire rotation. I had a bad tire they couldn’t order the exact replacement so I had to go to good year. Naples dodge charged me for the rotation even though they didn’t rotate my tires. I called multiple times to confirm that they didn’t rotate my tires and ask for a refund. The service advisor who handled my appointment has a voicemail box that is full and I can’t leave a message. I called multiple times to get help from the service department and no advisor or manager has called me back. Date of service 4/29 left multiple messages on 5/1 and 5/2 and still haven’t heard back and still don’t have a refund. Will be going to Galeana Chrysler Dodge Jeep Ram for service and new car purchase. No longer doing business with Naples. Not worth the frustration! More

Prompt and professional Courteous and they were able to diagnose in a reasonable time On time diagnose in a reasonable time On time More