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Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,044 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,044 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
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February 05, 2022
They (mechanics) picked a bad time to have a meeting. Four hours to change my oil, However, I was impressed with their honesty regarding my brakes. I thought it was time, but it wasn’t. Thanks for saving Four hours to change my oil, However, I was impressed with their honesty regarding my brakes. I thought it was time, but it wasn’t. Thanks for saving me a grand $$$. To bad there is nothing you can due for a map (nav) updates (2013 Grand Cherokee). More
by Tourking
Employees Worked With
Dorene
February 03, 2022
Setup a 7am appointment and dropped the car off the evening before. At drop off, found out the appointment was just to check the car in and that they were so backed up that it would be two days before evening before. At drop off, found out the appointment was just to check the car in and that they were so backed up that it would be two days before a technician even looked at it! Poor communication and many failed callbacks when messages were left with assigned service advisor. More
by W
Employees Worked With
Al
February 02, 2022
Al service advisor was very helpful but waiting 4 hours for a tire change was unacceptable, no appointment allowed, and no valve stem cap and didn’t put on the center emblem cap. Yes grateful for a new ti for a tire change was unacceptable, no appointment allowed, and no valve stem cap and didn’t put on the center emblem cap. Yes grateful for a new tire but this dealership needs to improve their processes More
by TAP
Employees Worked With
Al Youhana was excellent
January 31, 2022
John Woodward provided a Great service!Unfortunately John Woodward provided a Great service! Unfortunately have to bring my vehicle back since part was not in stock. John Woodward provided a Great service! Unfortunately have to bring my vehicle back since part was not in stock. More
by Lidija
Employees Worked With
John Woodward
