Naples Chrysler Dodge Jeep Ram - Service Center

Great service advisor and experience while having my Jeep in for routine maintenance this week. in for routine maintenance this week. More

My salesman MAURO RODRIGUEZ was extremely helpful and professional and my finance manager MIKE went above and beyond to make this experience easy and not stressful. Thank you both!!!! professional and my finance manager MIKE went above and beyond to make this experience easy and not stressful. Thank you both!!!! More

I do love my Wrangler, however, I have had a few problems with it. Unfortunately, I would rather walk than go to the Naples Jeep dealership for service. I have been there three times and have had poor servic with it. Unfortunately, I would rather walk than go to the Naples Jeep dealership for service. I have been there three times and have had poor service, extended work time (three days before they ever even touched the vehicle), and shoddy repair work. I do not recommend buying a Jeep in this area as it is awful to deal with this service department. More

John Woodward is the best…very nice and professional and fun to talk to we have been in naples along time fun to talk to we have been in naples along time More

Frank was my Service Advisor. I had my 2014 Chrysler Town and Country Minivan towed in late on Monday without an appointment. Frank called me first thing Tuesday morning and prom I had my 2014 Chrysler Town and Country Minivan towed in late on Monday without an appointment. Frank called me first thing Tuesday morning and promised that he would do his best to get me back on the road as soon as possible. This minivan is modified to transport a wheelchair and it's the only means of transportation for the disabled young adult that I care for. By Wednesday morning the van had been inspected and required a water pump, new radiator cap, fixing a serious oil leak, oil and filter change, replacing several computer modules, interior ventilation filter replacement, new rear wiper blade and tire rotation and balance. All of the work was quickly and efficiently completed and the van was ready first thing Friday morning. This was absolutely amazing because I did not have a service appointment scheduled. Also, Frank astutely coordinated the work to try and insure that it was done in the most economical way. Frank called me at least once - sometimes twice a day with updates. I'll definitely be requesting Frank as my Service Advisor the next time that my van requires service. I am very happy with this service experience. Thank you Frank! More

Mike Sullivan in service was a great asset in getting this done timely and professionally this done timely and professionally More

The worst service experience I've ever encountered. First and last trip to this dealership. First and last trip to this dealership. More

Mike Sullivan was courteous and helpful, even though the service department was extremely busy, I never felt rushed. service department was extremely busy, I never felt rushed. More

Quick professional service, vehicle was ready on time and the service advisor had all the paper work ready when I returned the service advisor had all the paper work ready when I returned More

Quick oil change tire rotation with no appointment required. No hasles at all. Fast in and out with service advisor. Excellent experience. would highly recommend. required. No hasles at all. Fast in and out with service advisor. Excellent experience. would highly recommend. More