Naples Chrysler Dodge Jeep Ram - Service Center

Kelli was very helpful and got the recall service done and technicians were very attentive and technicians were very attentive More

Great service everything went as expected. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ More

I brought in tires. I ordered from tire rack they were balanced,installed & Alignment. Also had the car battery replaced. Everything went smoothly. As usual, my service I ordered from tire rack they were balanced,installed & Alignment. Also had the car battery replaced. Everything went smoothly. As usual, my service advisor Kelli Does a great job. More

Been in 3 times for the same problem without a resolution. Truck still not on the road. resolution. Truck still not on the road. More

Service advisor was Charles. Got me in right away determined issue was a warranty repair of crankbalancer weight. Had to order part. My extended warranty covered part and rental Got me in right away determined issue was a warranty repair of crankbalancer weight. Had to order part. My extended warranty covered part and rental minus deductible. 65k miles. Charles was new and did a great job of getting my Wrangler back to me and updated me numerous times. Also when my vehicle failed I was 55 miles from Naples. 2 other Dealerships that were closer said they couldn't take a look at it for at least 2 days because they were to busy. Naples came through in Big way. More

excellently managed! wyatt the service advisor knows his job & does it well!!! the video they send is great for the novice! wyatt the service advisor knows his job & does it well!!! the video they send is great for the novice! More

This dealership does what they need to keep their customers happy and coming back. Very people friendly. customers happy and coming back. Very people friendly. More

I am very happy with their service. I needed an oil change and checkup on my car.They are very professional and efficient . I needed an oil change and checkup on my car.They are very professional and efficient . More

Having taken my vehicle in for an oil change, I could not make an appointment but instead required to use the “expess” lane. Due to a severe lack of space this was an extremely chaotic experience. Although make an appointment but instead required to use the “expess” lane. Due to a severe lack of space this was an extremely chaotic experience. Although, Charles, the young man helping us, did his best, it seemed a long unorganized ordeal. Appeared that service is under staffed with only 3 people on the express side and nine on the formerly appointment side. On a good side, Charles did arrange for the tech to pair our new phones to the vehicle. I wanted to have the tires rotated but apparently this was not possible at express! More

This is the 3rd oil change at the dealership. I spend each winter in Bonita Springs. The drive-up service has always been excellent. Knowledgeable and polite staff. Carlos was our service I spend each winter in Bonita Springs. The drive-up service has always been excellent. Knowledgeable and polite staff. Carlos was our service rep. this time. He stated he was new to the position, however, he took very good care of us. Couldn't have asked for more. More