Naples Chrysler Dodge Jeep Ram - Service Center

The service here is exceptional. The technicians are very well trained. Service was completed in a timely manner with the added bonus of a video directly from the technician. I w The technicians are very well trained. Service was completed in a timely manner with the added bonus of a video directly from the technician. I would definitely recommend this dealership for all things Mopar. More

Jesse who sold me the car was very helpful and sorted my issues with servicing issues with servicing More

Great experience! Upfront communication, even if it wasn’t the answer I was hoping for. Vendela goes above and beyond for her customers. She called every other day, if Upfront communication, even if it wasn’t the answer I was hoping for. Vendela goes above and beyond for her customers. She called every other day, if not everyday, with an update of my vehicle during the three weeks it was getting work done. Truly felt like my vehicle was in good hands getting taken care of. More

Laura gave an excellent customers service, always helpful , and care about the client . Service did great , and care about the client . Service did great More

It is always very busy there but good dealership. I go there for all my Jeep needs. I go there for all my Jeep needs. More

Service appointment took 21 days. I am a vacationingCanadian with no other means of transportation. My vehicle was stuck in four wheel drive due to a faulty part installed by this deal I am a vacationingCanadian with no other means of transportation. My vehicle was stuck in four wheel drive due to a faulty part installed by this dealership seven months ago. This dealership needs to triage appointments if possible. Maybe Naples needs another Dodge dealership to help service it’s clients. More

The lack of customer service and waiting for someone to assist and to fully explain what is needed and why. assist and to fully explain what is needed and why. More

Good job so far (we are not finished yet! ) They understood, what the problem is and are working on it. Looking forward to get my car repairs and back. ) They understood, what the problem is and are working on it. Looking forward to get my car repairs and back. More

Asked for an oil change and my tires rotated and filled up. You guys ONLY did an oil change. Asked about my tires because they are losing tread and I haven't even put 30k miles on them. Was told that it wa up. You guys ONLY did an oil change. Asked about my tires because they are losing tread and I haven't even put 30k miles on them. Was told that it was "normal" and was immediately told I should get the same tires (which have a 50k mile warranty on) and was felt like I was being pushed to have it done. I pay for extended warranty on my car. Everytime except once (which was during the middle of covid) I've felt like I'm just a cash grab not a valued customer at all. Also you guys need to expand or move your garage around. Getting in and out of that area is a joke More

They kept the service appointment on time and provided a discounted rental car for use while being worked on. Performed the service in a timely manner. discounted rental car for use while being worked on. Performed the service in a timely manner. More