Naples Chrysler Dodge Jeep Ram - Service Center

Very slowly service when it was to take a day just to check took more then two weeks just to let me know that the volcar had no warranty check took more then two weeks just to let me know that the volcar had no warranty More

Laura Velasquez has been assisting me for a few years now. She is professional, kind and excellent at her job. She communicates well and does everything in her power to get me my Jeep back in the fastest now. She is professional, kind and excellent at her job. She communicates well and does everything in her power to get me my Jeep back in the fastest time frame possible. She is a keeper! More

Service was so bad that I will no longer be a jeep owner after having jeeps for years after having jeeps for years More

We had a good experience with Joe . He explained everything throughout our experience in our purchase . Thank you Joe He explained everything throughout our experience in our purchase . Thank you Joe More

Friendly, knowledgeable and always willing to help. I somehow broke my headrest while cleaning my car. Took it in to see what can be done and we found a recall, which would replace my headrest free of I somehow broke my headrest while cleaning my car. Took it in to see what can be done and we found a recall, which would replace my headrest free of charge. I would only bring my Jeep to an authorized Jeep dealer that can provide these types of services. The team in Naples does it right! More

Long wait for a quick lane service. All else ok except special discount on postcard I received was not accepted because I didn’t have card with me. All else ok except special discount on postcard I received was not accepted because I didn’t have card with me. More

Friendly faces fast service knowledgeable mechanics would recommend to my family and friends they even washed my car recommend to my family and friends they even washed my car More

I have been to this dealership numerous times and never any problems. This past time I brought my jeep in for having a stiff steering wheel. They kept my jeep for 4 days, I would call for an update and no any problems. This past time I brought my jeep in for having a stiff steering wheel. They kept my jeep for 4 days, I would call for an update and no answer or response. I had to drive to the dealer daily to get an actual update. Before I even brought my jeep in I told them what I thought was wrong because they were clueless and again they did not listen to me (as I am a girl) and told me the problem was it was low on steering wheel fluid. I told them to check that when I brought it in day 1!!!! I had to drive to Nashville the next day, the steering wheel went stiff again. They charged me $200 and did not solve anything. Then I asked another mechanic and he instantly told me the 18s and 19s had a steering wheel problem like this and gave me the tsb code… This dealership is a scam they do not work and they do not do their own research. I was also told because this is a saftey issue it should have been a free service. It was the steering wheel pump causing the issue. Thankfully after 30mins of xxxxxxxx them out they gave me a refund. I will never return to the dealer. There is one in Fort Myers More

Noah and the Service Department did an excellent job taking care of me and my vehicle! Noah definitely goes over the top for his customers and should be rewarded for his efforts!!! Kyle did a nice job taking care of me and my vehicle! Noah definitely goes over the top for his customers and should be rewarded for his efforts!!! Kyle did a nice job on the Jeep and Adam Hoot is a great leader in the Service Department! More

Sales team did nothing to find the vehicle I wanted, and it was already in their inventory. I found it and gave them the info. Then my salesperson wasn’t there when we had a prearranged pick up time. When s it was already in their inventory. I found it and gave them the info. Then my salesperson wasn’t there when we had a prearranged pick up time. When she got back, she told me they hadn’t even started the detailing yet. And that was just the beginning. I was not planning on writing any review since I had nothing good to say, but I have received numerous texts and emails asking me to. The texts said it was a survey, but it took me to a Facebook page. Another one wanted me to sign into Google. Hopefully they will stop asking because it brings up bad memories… More