Naples Chrysler Dodge Jeep Ram - Service Center

Professional, caring, honest, great customer care! Not all dealerships are this professional. I will tell my Friends Not all dealerships are this professional. I will tell my Friends More

The team at Naples Chrysler Dodge Jeep Ram were fantastic. The frigid weather was forgotten by the warmth of the smiles and excellent help inside the service bay. I needed a job done quickly and Na fantastic. The frigid weather was forgotten by the warmth of the smiles and excellent help inside the service bay. I needed a job done quickly and Natalia bent over backwards to get the part in quickly and squeezed my car into the garage so I could return to Canada as I had planned. Hmm, should I move to Naples? More

Brian and Charles were great. Sent me videos of exactly what was wrong with my car and recommended services since they had the entire front of the engine open, now was the time. Sent me videos of exactly what was wrong with my car and recommended services since they had the entire front of the engine open, now was the time. More

Brian Marshall was my Service Coordinator. He is the best Service Representative that I have ever encountered in over 55 years of driving. You can trust Brian to give you sound service recom He is the best Service Representative that I have ever encountered in over 55 years of driving. You can trust Brian to give you sound service recommendations and he always follows-up to insure that your vehicle is serviced and ready in a timely manner. Brian was particularly good at keeping me informed of the service process. I required custom muffler work on my disability-modified van and Brian found and delivered the van to the custom muffler shop for me. This is definitely above and beyond service. Thank you Brian! I will continue to request you as my Service Advisor in the future. More

Vandela did a great job. Good customer service always explains every single issue of the car. Excellent service Good customer service always explains every single issue of the car. Excellent service More

Natalia was the best! Please give her a raise! She made all of my dealings with Naples Dodge a joy! Please give her a raise! She made all of my dealings with Naples Dodge a joy! More

Dealt with Kelli Galanos in the service department. She was very helpful and responsive. I will come back for service - Ken She was very helpful and responsive. I will come back for service - Ken More

Came in for scheduled maint on my car. Work was done great and in a timely manner. Work was done great and in a timely manner. More

Service advisor excellent,did a great job keeping me informed. Van fixed as expected. Done in a timely manner. informed. Van fixed as expected. Done in a timely manner. More

Overall everyone was very helpful and professional from the Service Department. Laura Velasquez, my service lead has worked on my vehicles for just about 5 years I believe ... She is knowledgeable, courteo the Service Department. Laura Velasquez, my service lead has worked on my vehicles for just about 5 years I believe ... She is knowledgeable, courteous and very pleasant to work with as always! She took a very complicated recall repair and made it very easy for me and my family. I started by making my appointment online which was incredibly easy, My Grand Cherokee needed a software update, an oil change w/tire rotation. Laura had me in and out of the dealership in minutes with a loaner vehicle. She took great care of everything. I was impressed as I received the walk around text with the video later that morning which surprised me as it was so quick. Laura called later and let me know my Jeep was ready and asked if I wanted it washed. As I said previously, I received great service and communication throughout the repair and I will definitely be returning to see Laura and team for all my service needs in the future. More