Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,055 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Thank you Christine, Tiffany & Ryan. From the moment I walked into the front office for assistance to the things that happened behind the scenes, you all worked hard to make sure I was t From the moment I walked into the front office for assistance to the things that happened behind the scenes, you all worked hard to make sure I was taken care of. I never met the mechanic but the trust you all have in him helped put me at ease. The video walk through was really great too. Thanks as well for the rental car. You did your best to secure me one knowing I'd be without a car for several days. Thanks again for everything! More
Laura was extremely helpful - she has always taken care of me when I take my vehicle. She provides great customer service and she’s very attentive. of me when I take my vehicle. She provides great customer service and she’s very attentive. More
Laura Velasquez was a great service advisor. Very communicative with everything. Prices on parts however were exorbitant and I declined several items due to this. Very communicative with everything. Prices on parts however were exorbitant and I declined several items due to this. More
Brought my 2015 Ram 3500 in for recalls and to have the fluids checked and oil change. One recall was for the drag link, the tech stated on the phone he could not replace and had to weld it. Welds barely fluids checked and oil change. One recall was for the drag link, the tech stated on the phone he could not replace and had to weld it. Welds barely penetrated metal, and fresh oil all over the underside of my truck where it seems was spilt, front and rear differential plugs never removed to check fluid as requested. Gave them one more chance and they blew it again, dealer an hour away will continue working on my vehicles. After speaking to Ram Corporate, they mention if the nut was loose the drag link should have been replaced and they are now replacing it through other dealer. Corporate has stood up and been very helpful through this ordeal More
Employees are very courteous, knowledgeable in what they're doing with a great customer service. they're doing with a great customer service. More
Although I wasn't happy about the time for the appointment and the rental car amounts, I'm not seen the engine 's light on. I feel like a good job as been done. Thank you! appointment and the rental car amounts, I'm not seen the engine 's light on. I feel like a good job as been done. Thank you! More
The dealer is good, as are its employees, given the parent company constraints they operate within. Stellantis business model is problematic as it IS NOT customer centric. parent company constraints they operate within. Stellantis business model is problematic as it IS NOT customer centric. More