Naples Chrysler Dodge Jeep Ram - Service Center

Poor customer service. Went in for an oil change and tire rotation. I had a bad tire they couldn’t order the exact replacement so I had to go to good year. Naples dodge ch Went in for an oil change and tire rotation. I had a bad tire they couldn’t order the exact replacement so I had to go to good year. Naples dodge charged me for the rotation even though they didn’t rotate my tires. I called multiple times to confirm that they didn’t rotate my tires and ask for a refund. The service advisor who handled my appointment has a voicemail box that is full and I can’t leave a message. I called multiple times to get help from the service department and no advisor or manager has called me back. Date of service 4/29 left multiple messages on 5/1 and 5/2 and still haven’t heard back and still don’t have a refund. Will be going to Galeana Chrysler Dodge Jeep Ram for service and new car purchase. No longer doing business with Naples. Not worth the frustration! More

They took a video of my work to let me know it was going to be done took care of all my warrantee issues and gave me a rental car for almost a week. Thank you. to be done took care of all my warrantee issues and gave me a rental car for almost a week. Thank you. More

Great service - it’s the best. There is no better dealer. My truck is the best. There is no better dealer. My truck is the best. More

I came for and oil change and tires rotated. They do not make appointment for oil changes. I had to wait 3 hours. They do not make appointment for oil changes. I had to wait 3 hours. More

Great t service and Laura is the best. Thank you keep up the good work Thank you keep up the good work More

The staff was friendly and professional. Someone met me upon arrival and took me to the service area. Someone met me upon arrival and took me to the service area. More

Everything was great Christine Barta was wonderful top notch service will go back again for service Thank you notch service will go back again for service Thank you More

An Express Lane oil service on a quiet Saturday afternoon, everything went great, friendly service rep. afternoon, everything went great, friendly service rep. More

Becky was very attentive to our service needs from the beginning. While there was an inital issue, it was resolved before I left property the day I brought the car in. Becky was prompt in responding to beginning. While there was an inital issue, it was resolved before I left property the day I brought the car in. Becky was prompt in responding to emails and phone calls. More

Welcomed nicely. Great waiting area. All sales people I spoke to were very curtious thanks for a speedy repair Great waiting area. All sales people I spoke to were very curtious thanks for a speedy repair More