Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,397 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Quick response from the service manager, Brian Marshal . Very knowledgeable scheduled my service fix my tail light and ordered Mopar paint for me. Dealership is clean. The waiting room is very nice and the Very knowledgeable scheduled my service fix my tail light and ordered Mopar paint for me. Dealership is clean. The waiting room is very nice and the service was very quick. More
I am grateful the service I receive from Laura Valsquez and Tom Ashman. I think these stupid surveys used to punish employees or reward them are ridiculous. I do not have time for them but do it for them and Tom Ashman. I think these stupid surveys used to punish employees or reward them are ridiculous. I do not have time for them but do it for them only. More
My van was in for a week ,,,, Kelli and the mechanic kept me informed the entire time of what was happening.. Easy to agree electronically! My van drives like a dream ,,,, what more can I say! Would like to me informed the entire time of what was happening.. Easy to agree electronically! My van drives like a dream ,,,, what more can I say! Would like to know the name of the mechanism so I could leave him a tip ,,,, Thank you so much for driving me home when I dropped it off and picking me up when I was ready! I thought I would have to uber it ! And ,,,, thank you so much for detailing my van! What a pleasant surprise! More
The last two times I have come in I have been disappointed. The first time I came for an oil change and had my air filters replaced. I also wanted to get one of my car key batteries replaced. Whe disappointed. The first time I came for an oil change and had my air filters replaced. I also wanted to get one of my car key batteries replaced. When I left the dealership, I noticed that the keys were still not working so the better must have never been replaced. Next, the plastic cover the the top left corner was placed to the right and was not placed back on top of those wires. The next visit was the most recent for a battery replacement. I asked for them to refill my coolant and when I came to pick up my vehicle that had not been done. The coolant canister was dry, which is weird since I had a vehicle inspection and no one noticed that? Thankfully the guy who brought my vehicle out from the technicians was nice enough to bring it back and get that done. More
Brian Marshall was excellent for me. I did not have an appointment, but Brian took care of everything. My post to anchor the battery corroded off. The mechanic was able to create a po I did not have an appointment, but Brian took care of everything. My post to anchor the battery corroded off. The mechanic was able to create a post to stabilize the battery in place. More
Get sales team. Appreciated the video updates during servicing. Professional in every way. The best. Appreciated the video updates during servicing. Professional in every way. The best. More
Run, don’t walk away from this service department. 4th consecutive horrible experience with completely inept technicians and clueless service writers 4th consecutive horrible experience with completely inept technicians and clueless service writers More
Awesome sales and service. Hunter in sales, Brian in service. Knowledge, integrity, professionalism sum it up. Hunter in sales, Brian in service. Knowledge, integrity, professionalism sum it up. More