Naples Chrysler Dodge Jeep Ram - Service Center

My daughter needed work done on her car before driving back from Florida to Chicago for Christmas. Kelli and Carlos kept in touch with me via telephone and text to make sure that the needed work was comp back from Florida to Chicago for Christmas. Kelli and Carlos kept in touch with me via telephone and text to make sure that the needed work was completed on time. There was not much I could do from 1,400 miles away, and we were fortunate to find someone trustworthy and competent. More

The work this as well as previous visits has been excellent. Charles kept me informed and was very professional. Charles offered me a rental car which I did not accept. I believe it is the sign of t excellent. Charles kept me informed and was very professional. Charles offered me a rental car which I did not accept. I believe it is the sign of the times, not the dealer, but no one seems to have ready access to parts. It can easily take a week or more to get parts. I don’t understand why parts are not readily available in two or three locations across the country. More

Service representative (Laura) was great to work with. Kind, knowledgeable and did her best to detect an issue I had with my Wrangler. This is my first jeep and so far, services exceed many other dealers Kind, knowledgeable and did her best to detect an issue I had with my Wrangler. This is my first jeep and so far, services exceed many other dealerships from the past (Mercedes). More

Friendly fast and professional service. Welcomed our RV camper van and keeps it running safe. Love the Express Lane, no appointment required. Welcomed our RV camper van and keeps it running safe. Love the Express Lane, no appointment required. More

Was very happy with the experience. The work was done timely and the service agent was on top of things. The work was done timely and the service agent was on top of things. More

Advisor was GREAT! Dealt with Car Shield which can be difficult and got approval and the repair scheduled within 24 hours. She was the best I have had the pleasure of w Dealt with Car Shield which can be difficult and got approval and the repair scheduled within 24 hours. She was the best I have had the pleasure of working with. Only negative comment. Showroom and lobby. Zero out of 10. Dirty dirty. Huge cobwebs hanging from ceiling and vents pictures missing on walls and you could see the dirt around where the frame used to be. Maybe they are getting ready for a renovation. If not they need to. More

Very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly very friendly More

I had used this service center in the past and it was horrible. This visit was quite a surprise I found it be exceptional my service advisor Charles was the main reason for this. He contacted me with any horrible. This visit was quite a surprise I found it be exceptional my service advisor Charles was the main reason for this. He contacted me with any changes or suggestions, Charles took the time to explain these when he called allowing me to make an informed decision going forward with any work. Charles will now be the only service advisor I work with moving forward, he has earned my trust. More

Natalia always does a great job. Efficient and thorough. She seems to be able to walk the vehicular thru their service dept very well. Efficient and thorough. She seems to be able to walk the vehicular thru their service dept very well. More

Kelli was outstanding, got my wrangle in for a brake job and returned same day. and returned same day. More