Naples Chrysler Dodge Jeep Ram

We were over a barrel as we were out of state and on vacation with our motorhome. We needed to get the repair done ASAP so we could continue with our vacation. The repair was completed in one day, for vacation with our motorhome. We needed to get the repair done ASAP so we could continue with our vacation. The repair was completed in one day, for which we are grateful. The bill, however, of over $2500, astounded us. This seemed really excessive for replacement of a failed oil pressure switch. We had to take it on faith that the related work (removal of the intake, replacement of the oil filter adapter, gaskets) was necessary and fairly priced. My gut feeling was that the repair might come to $400 - $500 or even $700 - $800, so we were stunned by the bill of over $2500. Considering our position I did not feel that we were in a position to argue or quibble. The prospect of paying an additional $75 (3%) to use a credit card did not sit well either, so I paid with a check. This is why I would never recommend anyone go to a dealership unless money is no object or the situation does not make it practical to seek out an independent shop. That’s the position we were in. I’m just glad we got it taken care of and we could get on our way. More

It was a pleasure dealing with your staff. I generally don’t return to the dealership after the initial purchase, but, you may have changed my mind. Thank you. I generally don’t return to the dealership after the initial purchase, but, you may have changed my mind. Thank you. More

It was super easy and was in and out in a reasonable time frame compared to other car buying experiences. frame compared to other car buying experiences. More

Very disappointed in my jeep itself and the service that I’ve had and the problem with the problems that I’ve been having I’ve had and the problem with the problems that I’ve been having More

Ever one is helpful and friendly! From Sales to service! I love my Jeep that I was able to get and how the Service department was when I got my oil changed. From Sales to service! I love my Jeep that I was able to get and how the Service department was when I got my oil changed. More

Bill Eskridge is terrific! !! he really is Unfortunately your service mechanics are not. Second time I've paid a lot of money for things to be done and second time I left with !! he really is Unfortunately your service mechanics are not. Second time I've paid a lot of money for things to be done and second time I left with things not completed properly. Unfortunately you are the only game in town. More

Jessica was a great help! The service was quick for being in season. Would recommend! The service was quick for being in season. Would recommend! More

A nightmare. Very poor service. Know one answers the phone or returns calls at the service department. Very poor service. Know one answers the phone or returns calls at the service department. More

Jhon was excellent and quick. Very appreciative for his quick service for an oil Change that could have taken 2 hours. I was in and out in less than an hour. Very appreciative for his quick service for an oil Change that could have taken 2 hours. I was in and out in less than an hour. More

They always do a great job. Staff are friendly. I like the new video the service tech did explaining what he did to my vehicle. Staff are friendly. I like the new video the service tech did explaining what he did to my vehicle. More