Naples Chrysler Dodge Jeep Ram

Excellent service, caring staff lots of inventory to choose from I will be back to buy another car choose from I will be back to buy another car More

The sales process was relatively quick as these things go. We didn’t really feel like we had a lot of vehicle choice or that we got the best price they could have given us. I wish I had realized how incon go. We didn’t really feel like we had a lot of vehicle choice or that we got the best price they could have given us. I wish I had realized how inconvenient the manual locks would be! Also find it pretty cheap of Jeep not to put running boards on the sides. It looks very unfinished, but I will get some on Amazon and put them on myself. But all in all, we love our new Jeep. The paperwork and financing was very well done. The associate that did this with my husband was very good and knowledgeable. This was all handled quickly. The only real snag was in the delivery. We were told the vehicle was being “detailed “ and it took over an hour and a half. But then the Jeep was pulled up and I could see dust on it. It was not wet at all! So it was definitely not washed - which wasn’t the problem, because it already looked clean to start with. It’s the question of what they were doing for an hour and a half while we sat there! My husband got so tired of waiting that he went home in our car and I waited alone for another 20 minutes! My husband says the problem was probably the people who work in the back lot pulling the cars up. This is the main area where you need to improve. More

I had a very good experience. Anthony was great and did not pressure me!! I even went back a couple days later and he took the time to show me how things work! Anthony was great and did not pressure me!! I even went back a couple days later and he took the time to show me how things work! More

Well, I called Justin to see if he'd be interested in buying my truck and he sent me to Bill. And the process was pretty quick. buying my truck and he sent me to Bill. And the process was pretty quick. More

The service agent was excellent but had an issue with the actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. More

I’ve never had a dealership make a appointment 3 weeks out not to work on my car but only to drop it off and be told, “we should get to it in a couple days”. Save yourself the trouble and go elsewhere. Ap out not to work on my car but only to drop it off and be told, “we should get to it in a couple days”. Save yourself the trouble and go elsewhere. Appointments are for work getting done. I don’t need an appointment to have my car sitting around your shop waiting for you to get to it. More

My 4th leased vehicle @ Naples Jeep Chrysler Dodge and came away very pleased with another terrific Dodge Truck! came away very pleased with another terrific Dodge Truck! More

I made an appointment and I specified for a warranty recall replacement part. I arranged for someone to stay with my wife and a friend to follow me for the appointment drop off. When I arrived I was tol recall replacement part. I arranged for someone to stay with my wife and a friend to follow me for the appointment drop off. When I arrived I was told that the recall part had been back ordered for months and they would put me on a wait list. This is something your service department knew prior to my appointment and I should have been informed. More

Carlos was the best. He helped me tremendously. I can’t thank him enough for this. He helped me tremendously. I can’t thank him enough for this. More

Excellent service! My advisor did an excellent job communicating with me throughout the process. Thank you! My advisor did an excellent job communicating with me throughout the process. Thank you! More