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Naples Chrysler Dodge Jeep Ram
Naples, FL
3,735 Reviews
Drivers in Bonita Springs, Cape Coral, Fort Myers and elsewhere in the Naples, FL region are more than welcome to drop by Naples Chrysler Dodge Jeep RAM for all of their automotive needs. We have a large inventory of the latest and greatest vehicles from Chrysler, Dodge, Jeep and RAM. We also have Certified Pre-Owned Vehicles from these manufacturers and used cars in Naples from a variety of major manufacturers.
When you find the perfect vehicle, our finance center can help you get the right car lease or car loan.
Naples Chrysler Dodge Jeep RAM even has a factory-authorized service center that can take care of everything from routine oil change services to serious auto repairs.
No matter what your automotive needs may be, we've got you covered. Stop by Naples Chrysler Dodge Jeep RAM today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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Showing 3,735 reviews
November 06, 2013
We visited the dealer a few times and the salesmen were informed, patient, and helped us select a vehicle. My concerns started when we sat down and got a quote on my trade vehicle. It was low and they didn informed, patient, and helped us select a vehicle. My concerns started when we sat down and got a quote on my trade vehicle. It was low and they didn’t want to budge at all. The manager came over and told me that they “were losing money on my trade”. I took my trade down the road and sold it at CarMax for $1500 more without any haggling at all. I then shopped around a bit more for the model I wanted and found it listed in Venice, FL (at Douglas Jeep) for $1299 cheaper. After considering the 1.5 hour drive, the slightly higher dealer fee, we still came out at least $2000 better by avoiding Naples Dodge. My advice is to shop around! More
by minivandad
Employees Worked With
Manager
November 02, 2013
After my wife and I found a car we wanted to buy and started negotiation on that car they allowed another buyer to test drive the same car and create a bidding war. We alter found out they did us a favo started negotiation on that car they allowed another buyer to test drive the same car and create a bidding war. We alter found out they did us a favor. We saved thousand by driving a half hour away to another dealership. More
by butchie1013
Employees Worked With
Tom ,and his sales manager
October 02, 2013
Worst dealership ever. Poorly trained staff. Weak selection. Prices high. Cars covered with tar and bug poo. Salesman was dumb as a box of rocks. GM has one word vocabulary - "no" and one speed - "s selection. Prices high. Cars covered with tar and bug poo. Salesman was dumb as a box of rocks. GM has one word vocabulary - "no" and one speed - "slow." Owner doesn't return calls. Lied about features/content of vehicle. Failed to perform requested services. Horrible, amateurish dealer - like stepping back in time to the 1970's. Service managers decent guys struggling to manage with limited resources. Go elsewhere. This place should be used as a case study for a poorly run dealer and a great benchmark for why Chrysler and its brands continue to alienate customers. More
by pf9371
Employees Worked With
General Manager Wayne and Salesperson Bill Cliff
May 25, 2013
Worst experience ever. My wife took in our 2009 Town and Country for an oil change and was told that she needed a brake job. She authorized it, waited and took the van home. She noticed that it was pulling Country for an oil change and was told that she needed a brake job. She authorized it, waited and took the van home. She noticed that it was pulling to the side when she hit the brakes. I took it back the next day and they at first said there was no problem. I had a mechanic drive it with me and the brakes totally locked up. They said the calipers were bad and wanted me to pay an additional $900. More
by fprevos
Employees Worked With
Guy
July 14, 2012
I have visited this dealer multiple times. Most of the time the service is oaky. I like how they communicate with me when the car is in service. Other then that I would not go back. Ever since lee left th time the service is oaky. I like how they communicate with me when the car is in service. Other then that I would not go back. Ever since lee left the customer service went down hill. More
by Bcycle
Employees Worked With
Lee (when he worked there)
