Naples Chrysler Dodge Jeep Ram

Save your time We stopped by this dealership on a Friday to look at a vehicle THEY ADVERTISED! It took 45- 60 minutes or better for them to even locate the vehicle, We stopped by this dealership on a Friday to look at a vehicle THEY ADVERTISED! It took 45- 60 minutes or better for them to even locate the vehicle, then no one could find the keys. After another hour, we were told they would call us when the keys were located. Did not hear from them. I communicated with them on Monday and was told by the salesperson that he would be there and he would have the keys, so we drove the half hour to get there, and was told by a staff person that the sales person had gone home. This was not true, as he found us about 15 minutes later, while one of the other salesman was trying to locate the vehicle we wanted to look at. And then, we were told the vehicle had been SOLD on Saturday. Not impressed, and there does not seem to be any organization. We are going to buy, but not st this dealership. More

Quality Service Had several AC charge at various service places including other Jeep Dealerships. None of them repaired my AC problem. One call to Naples Jeep Service Had several AC charge at various service places including other Jeep Dealerships. None of them repaired my AC problem. One call to Naples Jeep Service solved my AC problem. Thanks to an excellent service advisor, James Pratton in his kind manner, made him available by his cell number and arranged for service repair with a convenient loaner car during repair. The mechanics repaired what necessary. The facility is clean,friendly and accessible. I recommend this facility without reservations. More

Easy as pie Steve Barry and the crew at Naples Dodge made the purchase of my vehicle quick and simple. They offered me more for my trade than CARMAX, which save Steve Barry and the crew at Naples Dodge made the purchase of my vehicle quick and simple. They offered me more for my trade than CARMAX, which saved me a good deal of money on tax. The also had the car I needed, a Lincoln MKT in very good condition with low miles, and a highly competitive price. They also secured financing for me. I went in at 2:00 pm, and left a few hours later with my car. I am very grateful for their speed, professionalism, and friendly nature. More

Service I bought a used Jeep that had recalls. This was the first time I dealt with the Jeep dealership. Took it in very early on Wed. Morning. Rudy said it w I bought a used Jeep that had recalls. This was the first time I dealt with the Jeep dealership. Took it in very early on Wed. Morning. Rudy said it would be done by the end of the day on Wed. I told him I wouldn't be able to pick it up until Thurs. morning. I called 6 times and couldn't find out the status on my Jeep. Finally, the only person I could get through to was someone who schedules appointments. She tried two different numbers with the service department. No one answered. It is now Friday morning and no one can tell me a thing about my Jeep. The appointment lady asked if she could give them a message. I said, "Yes, tell them I will be in in an hour to pick up my Jeep done or not." When I got there I was told they broke the part and would need to keep it until a new part came in. I said, "Absolutely not. I will take it to another dealer." Rudy brought my Jeep to me after quite a wait and said it would take 45 minutes for paper work to be submitted. I told him I wanted to see the service manager. He got the paper work done quickly and I left. As I was leaving I saw a man in the parking lot who was also having his vehicle serviced. He was quite displeased (to put it nicely) with his service as well. I have a second vehicle so it wouldn't have been a big deal to leave it, I couldn't believe they couldn't give me a phone call. Rudy said I didn't have any right being upset with him. I guess my daughter is not getting the new Jeep we promised her! More

Transparent and fair. I travelled 4 hrs to buy at this dealership. The Melbourne ones were not flexible or fair in their pricing and options. Our salesman Mike and manager I travelled 4 hrs to buy at this dealership. The Melbourne ones were not flexible or fair in their pricing and options. Our salesman Mike and manager Lori presented a very fair offer which I accepted immediately. The acquisition process was smooth and Finance was very efficient and straight-forward. A pleasure dealing with this dealership. More

James Patton was awesome James figured out my issue within a minute of arrival (sales had given me one fob from a different vehicle) so he personally ran me over to the shoppi James figured out my issue within a minute of arrival (sales had given me one fob from a different vehicle) so he personally ran me over to the shopping center so I could entertain myself while they programmed a new fob to the car, buzzed over and picked me up 45 minutes later and I headed home. Very happy with James and the level of service - HIGHLY recommend you give him a call for any service issues!! More

Great salesperson Jim Atashian is a very professional customer oriented salesman. Honest and diligent, we recently purchased our fourth vehicle from Jim. Love my new Ra Jim Atashian is a very professional customer oriented salesman. Honest and diligent, we recently purchased our fourth vehicle from Jim. Love my new Ram 1500. More

Very good Brian(service dept.)is the Best The best service ever Brian in service is the Best very good took care of me very very happy Dealership I would buy from! Everyone who needs a car s The best service ever Brian in service is the Best very good took care of me very very happy Dealership I would buy from! Everyone who needs a car service go there More

Great Service Had a ABS sensor out and had it and 2 recalls performed quickly and via my warranty. Rudy was our service rep and he was a true professional and cust Had a ABS sensor out and had it and 2 recalls performed quickly and via my warranty. Rudy was our service rep and he was a true professional and customer oriented. More

Professional and helpful We brought our vehicle in for service and well as making an inquiry about a new vehicle and a warranty on our current vehicle. Everyone was profession We brought our vehicle in for service and well as making an inquiry about a new vehicle and a warranty on our current vehicle. Everyone was professional ,knowledgeable,friendly and very helpful. More