Naples Chrysler Dodge Jeep Ram
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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Craig was a great guy to work with My rating is based on Craig’s work. He answered all my questions. He walked through the lot and looked at every truck with me until I found the one I My rating is based on Craig’s work. He answered all my questions. He walked through the lot and looked at every truck with me until I found the one I wanted. More
Service I was so very pleased that my Jeep was serviced in a very brief time and that my advisor John Woodward was a excellent advisor and was spot on with hi I was so very pleased that my Jeep was serviced in a very brief time and that my advisor John Woodward was a excellent advisor and was spot on with his completion of my paperwork. He also advised me of a recall which he immediately had fixed. More
Great service from Rudy Brought my Dodge Ram is for a problem with the shifter and got excellent service from Rudy Vargas. Although the actual part was on back order. Rudy s Brought my Dodge Ram is for a problem with the shifter and got excellent service from Rudy Vargas. Although the actual part was on back order. Rudy set me up with a car for a week and was great about calling me and giving me updates on the part. More
Excellent service experience by James Patton My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above a My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above and beyond to expedite the repair quickly so that I could have my jeep back before the weekend. James communicated on a regular basis to keep me informed of progress. The car was out of warranty however given the safety issue, Jeep cover half the cost of the repair. I greatly appreciate James and Jeep's attention to customer satisfaction. This is why I own two Jeeps (2018 Rubicon and 2015 Willys) More
Excellent! Purchased a lot of vehicles over the years and my new Ram was the first ever strictly over the phone. From price negotiation to financing, everything Purchased a lot of vehicles over the years and my new Ram was the first ever strictly over the phone. From price negotiation to financing, everything was done professionally and promptly. Call backs and question answers were handled in a way that made a new purchase as stress free as possible. A trusting attitude was established with the first contact and continued through the delivery. Salesman and finance manager were both terrific! All-in-all a great new vehicle experience. More
fast and courteous John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing ab John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing about the fact that the place was being remodeled at the time of my visit. More
The Man Ken is very professional a straight shooter And will get the deal done was the best Jeep buying experience I have had . He was very helpful We build Ken is very professional a straight shooter And will get the deal done was the best Jeep buying experience I have had . He was very helpful We build the Jeep and he put the order in and he keep me up to date all the way Through the build process to deliver made it very easy. . Ken thanks again. More
Wrong part ordered for repair / over charged Wrong part ordered. Repair never done. Charged me for service that was never done. Had to have line item removed from bill Hoping this is not a Wrong part ordered. Repair never done. Charged me for service that was never done. Had to have line item removed from bill Hoping this is not a common practice at this dealership. Dealership has poor rating on social media. I can see why. More
Bobby got everything fixed right and fast! If you go to this dealer for service, ask for Bobby! And he got me the best price possible. got everything fixed right and fast! If you go to this dealer for service, ask for Bobby! And he got me the best price possible. More
Don't go there for a simple Oil Change They wouldn't let me make an appointment for an oil change. Just come in they said. So I did. When I got there he told me the wait was 1-1.5 hours. They wouldn't let me make an appointment for an oil change. Just come in they said. So I did. When I got there he told me the wait was 1-1.5 hours. Are you kidding? I left and went someplace else. I prefer to have maintenance done by the dealership. I think it is poor customer service not to let me make an appointment. More