Naples Chrysler Dodge Jeep Ram

My service rep was the best. He was knowledgeable with a good rapport. It’s going to take a lot to make me a fan of this new dealership but this rep is inching me back to being a customer good rapport. It’s going to take a lot to make me a fan of this new dealership but this rep is inching me back to being a customer More

We had a leaking engine fluid reservoir and our engine temperature gauge was indicating a hot engine temperature.. Luckily we knew where the Chrysler Dealer is and had them check out the problem. John Tho temperature gauge was indicating a hot engine temperature.. Luckily we knew where the Chrysler Dealer is and had them check out the problem. John Thompson was particularly helpful in getting the part ordered and installed within a couple of days. Thank you, JT! More

Everyone in the office was Very efficient. This is my Third vehicle here! I will be back! Steve was awesome, professional, personable and down to earth. Third vehicle here! I will be back! Steve was awesome, professional, personable and down to earth. More

Great fast service. Very nice people will go back! They were very efficient and did a great job. In and out no waiting and there to greet you immediately were very efficient and did a great job. In and out no waiting and there to greet you immediately More

Came In looking for a car for my mother I spoke with Sean he had a great attitude and provided exceptional vip service I will be back with my mother and I appreciate Sean for taking his time to talk to me. he had a great attitude and provided exceptional vip service I will be back with my mother and I appreciate Sean for taking his time to talk to me. More

unprofessional, worked with Two different people. As a whole I feel the ball was dropped. I had a scheduled appointment on Tuesday at 10:00 am. After waiting 24 hrs after my appointment I was informed by whole I feel the ball was dropped. I had a scheduled appointment on Tuesday at 10:00 am. After waiting 24 hrs after my appointment I was informed by a service manager that the appointment can vary 24-48hrs after my appointment time and I could go some where else if I wanted it looked at faster. If I knew this I would have dropped it off Friday before the appt to make it for the appointment on Tuesday. This was not mentioned at the time of making the appointment with a customer service agent. On Thursday at 3pm I was advised my jeep would be ready for pick up Friday afternoon by text. I never received a phone cal telling me the problem only that it was under warranty and would be ready. Friday after I finally received a call stating it would not be ready as they were waiting on parts and should be done Saturday around 10am. I never received a call or text stating the car was ready until I finally went to The service department in person for my keys around 3pm on Saturday. i feel the ball was dropped in the customer service aspect and that more of a effort to keep a standing appointment should be kept. More

I got a new dodge and the experience was stress free and easy. I couldnt be happier with the service Sean Bannigan provided. He made it easy from start to finish. Answered all of my questions and helped me easy. I couldnt be happier with the service Sean Bannigan provided. He made it easy from start to finish. Answered all of my questions and helped me get exactly what I wanted.I love my new car and will come back to see Sean for the next one. More

Had a “walk-in” oil change on a Saturday. Very friendly Had a “walk-in” oil change on a Saturday. Very friendly / helpful service with only a short wait - they even replaced and programmed a lost Jeep key. Had a “walk-in” oil change on a Saturday. Very friendly / helpful service with only a short wait - they even replaced and programmed a lost Jeep key. More

VERY PROFESSIONAL AND PROMPT BEING A USED CAR DEALER FROM NEW YORK IT WAS NICE TO SEE HOW PROFESSIONAL IT WAS AT NAPLES CHRYSLER, VITO TO WHOM WAS OUR SALES PERSON TOOK CARE OF E BEING A USED CAR DEALER FROM NEW YORK IT WAS NICE TO SEE HOW PROFESSIONAL IT WAS AT NAPLES CHRYSLER, VITO TO WHOM WAS OUR SALES PERSON TOOK CARE OF EVERYTHING WE ASKED AND WAS NOT AT ALL PUSHEY ON PUTTING THE DEAL THRU, IT WAS NICE TO SEE THAT AT A LARGE FRANCHSIE DEALERSHIP. THANK AGAIN VITO More

I came in looking at a new Jeep and spoke with Bill one day and then when I came back another day he was off and Fernando helped me. Fernando introduces me to Sean the manager and man did they give me the day and then when I came back another day he was off and Fernando helped me. Fernando introduces me to Sean the manager and man did they give me the VIP treatment!!! Thanks for everything and I’ll be back! More