Naples Chrysler Dodge Jeep Ram

Recalls Service was great with Rudy at this visit. Sales has not been great in the past, The last order worked pretty well, but the Town and Country issues Service was great with Rudy at this visit. Sales has not been great in the past, The last order worked pretty well, but the Town and Country issues were less than satisfactory More

Michael Sullivan was awesome to deal with! Only concern is the techician supposedly fixed a visor piece that had broken off. He reattached the broken piece & it immediately fell off when your a Only concern is the techician supposedly fixed a visor piece that had broken off. He reattached the broken piece & it immediately fell off when your associate drove car up! I was also charged $19.95 labor for this! I spoke to Mike Sullivan and he would order new piece & have it attached at no charge. Motto to be learned from this is that a technician should not be charging for something that he did not fix correctly. Again Mike Sullivan was very accommodating in having this problem fixed in future. More

Recall repair Had a recall notice on my 2018 Jeep- Brian the service rep was professional, competent and I was there waiting as long as I thought. Need more like Br Had a recall notice on my 2018 Jeep- Brian the service rep was professional, competent and I was there waiting as long as I thought. Need more like Brian working there. More

Service Came in and walked out in less time then they told me which is always a plus. Was able to handle business quickly during the wait time. They we’re kin Came in and walked out in less time then they told me which is always a plus. Was able to handle business quickly during the wait time. They we’re kind and patient considering it seemed pretty busy More

Overall Great Buying Experience Great deal on my trade and new Jeep Grand Cherokee purchase. We dealt with, super friendly, not pushy and extremely knowledgeable salesman Luke Logsdo Great deal on my trade and new Jeep Grand Cherokee purchase. We dealt with, super friendly, not pushy and extremely knowledgeable salesman Luke Logsdon. Manager Lori Perkins was great also, even found another $500. promotional discount after we had a deal and added it in. This dealership was a breath of fresh air compared to most other dealers I have dealt with and i'm in my 60's. Very upfront, no games. My wife and I couldn't be happier. Both Luke and Lori went out of their way to make sure we left happy and we did. More

Service Brian did a great job keeping me informed regarding my scheduled servicing. Much more improved over the several years dealing with service department Brian did a great job keeping me informed regarding my scheduled servicing. Much more improved over the several years dealing with service department. Courtesy drivers great! More

Good technician He’s quality of work is professionally and good customer service and he fixed my car the first and same day did not had to missed day of work He’s quality of work is professionally and good customer service and he fixed my car the first and same day did not had to missed day of work More

Great Service Brian was excellent taking care of my service appointment. He also arranged for the dealer’s shuttle to take me to the nearby golf course where I had Brian was excellent taking care of my service appointment. He also arranged for the dealer’s shuttle to take me to the nearby golf course where I had a tee time reservation. He also explained everything it was done to my truck once the service was completed. More

Great service Rhonda is great to deal with and extremely helpful . I’ve been to many other dealerships before and never got service as good as Naples dodge provided Rhonda is great to deal with and extremely helpful . I’ve been to many other dealerships before and never got service as good as Naples dodge provided for me More

Good service department I have a relatively new vehicle, I purchased it 13 months ago. I have found the service department to do excellent work so far. They have done routine I have a relatively new vehicle, I purchased it 13 months ago. I have found the service department to do excellent work so far. They have done routine servicing well, efficient and effective. I had a single service issue which they worked diligently on but were unable to resolve, however I was able to get it fixed with help from corporate sources. Their sales department leaves a bit to be desired, they are not as responsive or helpful when an issue presented. More