Naples Chrysler Dodge Jeep Ram

Won't be back 21 hours ago Brought my RAM in for an oil/fuel filter change. After I paid and got in the truck, I noticed all of my quarters were missing from the 21 hours ago Brought my RAM in for an oil/fuel filter change. After I paid and got in the truck, I noticed all of my quarters were missing from the center console/change dispenser. It was about $2.00 in quarters. I confronted John/Mike about it in the service department and mike offered me $2.00 out of the cash drawer, which I declined (i dont care about 2 bucks, its the principle of the matter). Whether it was the mechanic or a driver, .. It ticked me off that somebody would be so petty steal quarters out of a paying customers car. More

Shyster /'?a?st?r/ is a slang word for someone who acts in a disreputable, unethical, or unscrupulous way. Only way I can describe this guy. I took my truck /'?a?st?r/ is a slang word for someone who acts in a disreputable, unethical, or unscrupulous way. Only way I can describe this guy. I took my truck in for service, they damaged the front end (looked like a white vehicle backed into it. He said he would call me with an appointment scheduled to repair, and has avoided me ever since. Heed the Warning all. Don't let this guy take you like he took me for a ride. More

Purchase of 1500 Ram Exceptional experience. Tom Ashman was the perfect salesman. Extremely knowledgeable about every aspect of the vehicle. Thorough but never overbeari Exceptional experience. Tom Ashman was the perfect salesman. Extremely knowledgeable about every aspect of the vehicle. Thorough but never overbearing. Ken (sales manager) was an absolute pleasure. Michael (finance) was professional & efficient. An overall great experience! More

End of month impolite inconvenient rush job. Told car would go back on market if I did not drive 216 miles to get there by end of month. 04/24/20. Even though I paid the 10% down payment $1500.00 Told car would go back on market if I did not drive 216 miles to get there by end of month. 04/24/20. Even though I paid the 10% down payment $1500.00. No option to transfer car to central Florida. Told I could check out drivers on ebay. Told they could only hold car a few days. I was only given one key. I asked why. Told I could make key copy without all the extra options for a couple bucks. Not correct. $80.00 to make cheaper copy just to start car and $160. For full function key. Asked why price on carfax went up $503.00 two hours after I left the bank. (See price change 04/24/20) Tom Ash..... got agressive, direct and impolite in his reply. He spoke down to me. I did not expect his alpha dog reply to put me in my place. Rude. Customer in hallway was yelling about his lost plate which was mailed to his previous address. We had to wait 10 minutes just to get the key at the end from Tom. Told They were short staffed because it was monday, 04/29. Would I really have lost the jeep patriot if I had arrived 48 hours later on 05/01/20? Was there really another guy wanting the car as Tom said? The odometer hadn't changed. We have a farm with some sick animals. We were stressed rushed inconveniently. I feel I was overcharged. $503.00 for price change on 04/24/20 and $160.00 for me to now purchase a second key on a CERTIFIED vehicle. $663.00. If you want to make this right, send me a check for $663.00. More

Service John in service was very professional and went over all aspects of the service to be done. It was done in an appropriate period of time as I waited in John in service was very professional and went over all aspects of the service to be done. It was done in an appropriate period of time as I waited in the lounge which was spotless and offered coffee and magazines to read. More

Service in AC Took my car in for service on the AC for the first time and I was pleasantly pleased with the customer service given to me Took my car in for service on the AC for the first time and I was pleasantly pleased with the customer service given to me More

Great service The moment I walked in they took the car from me and made everything easy call me the next day told me what was wrong and what was its going to be nee The moment I walked in they took the car from me and made everything easy call me the next day told me what was wrong and what was its going to be need to be done they did it perfectly communicated wonderfully and fix a car perfectly I am very grateful More

Great Very helpful, cordial and pleasant Would highly recommend this Dealership Dave and Daniel were awesome and very Patient Highly recommend them Ve Very helpful, cordial and pleasant Would highly recommend this Dealership Dave and Daniel were awesome and very Patient Highly recommend them Very comfortable atmosphere All good More

Service department never is seamless Every single time I need to drop my car off for service there is always an issue. It is either they don’t fix the problem, I do not get a call with Every single time I need to drop my car off for service there is always an issue. It is either they don’t fix the problem, I do not get a call with status updates, or it takes double the time promised. This last time I brought my car, it was to fix an issue that was already supposed to be fixed. When trying to put my car in reverse or drive from Park it does not move. I even took a video to send it in when we’re dropping my car off. My car was in the shop for almost 2 weeks and was not fixed. The representative that was helping me was also incredibly rude. I traded my car in got rid of my Durango and got a new Ford Explorer. My husband also traded in his jeep wrangler for a Toyota. . The service department has tainted my experience of this dealership and unfortunately will never purchase a car here again. Something has got to be fixed in the service department More

Excellent is the service department. we were treated very well and are very happy with the dealership Sergio was very helpful and made it a pleasant expe is the service department. we were treated very well and are very happy with the dealership Sergio was very helpful and made it a pleasant experience More