Naples Chrysler Dodge Jeep Ram

Friendly, Fast, and Efficient I needed an oil change and my tire pressure was low in all four tires. Because I was planning on driving four hours the following day, it was very imp I needed an oil change and my tire pressure was low in all four tires. Because I was planning on driving four hours the following day, it was very important to me that I get my Jeep taken care of the same day the warning symbols lit up. I called ahead and they told me I could bring it right in. They had it fixed within a couple of hours and called me as soon as it was done. Daniel was very nice, fun to chat with, etc. More

Unfortunately I had an extremely poor experience dealing with Michael Sullivan. There were problems from start to finish. First and foremost there was no communication while the car was getting fixed even t with Michael Sullivan. There were problems from start to finish. First and foremost there was no communication while the car was getting fixed even though my husband and I were told that we would be called once the car was looked at. The only call we received was that the car was ready. When I picked up my car I had asked what was done to fix the various problems and Michael proceeded to read basically verbatim from the paperwork, instead of explaining. When I had inquired about a problem that was not listed as being looked at Michael told me that they couldn’t fix something that wasn’t broken, even though there was nothing listed on the paperwork that it was looked at. He then asked if I wanted to leave it overnight whereas all I was trying to find out was if if a problem I was having was looked into. After going back and forth for several minutes finally another rep politely stepped in to help. Michael proceeded to give my keys to the porter and basically dismissed me. He started making calls to other clients while I stood there not sure what I was supposed to be doing. Thankfully Tyrone Morgan, another rep stepped in to help. He escorted me outside where there were several guys out there waiting to help and they did just that. I was extremely disappointed by how I was treated but truly appreciated the gentlemen that stepped in to help. P.S. The oil change that was supposed to have been done was never taken care of so now the car has to go back again. More

issues with wauranty sevices had to fly to Michigan because repairs were not finished on time. the steering problem was not addressed at all. will probably have to go to dealershi had to fly to Michigan because repairs were not finished on time. the steering problem was not addressed at all. will probably have to go to dealership that can address the problem. More

Made a mistake installing a wrong part, very rude, did not even gave me the service to pick me up or a rental car to fixed his mistake. And told me that the parts dept was no good and I should have gone not even gave me the service to pick me up or a rental car to fixed his mistake. And told me that the parts dept was no good and I should have gone to their dept first. Very unprofessional as a manager. More

Excellent Sales Service! Friendly & knowledgeable sales staff! Provided great information when comparing vehicles to purchase. Very patient too! Love my new Jeep Grand Cheroke Friendly & knowledgeable sales staff! Provided great information when comparing vehicles to purchase. Very patient too! Love my new Jeep Grand Cherokee! Thank you so much! More

Quick and easy purchase for used vehicle. I saw the car I wanted online. Called to make sure it was there, it was. Talked to Terry, and set up to test drive. I saw another possible car ther I saw the car I wanted online. Called to make sure it was there, it was. Talked to Terry, and set up to test drive. I saw another possible car there, so asked to drive it as well. Terry was busy with another customer, but worked it out to get us the test drives in both cars. Decided on a 2014 Charger which was great. Terry got April to work on financing, and we were in and out within a few hours, which included the test drives and decision making. Overall a great experience. More

From the moment we clicked on their website, searching for our new Jeep- Erin Presley was on point. She was extremely professional, hilarious & full of knowledge. She superseded our expectations and went for our new Jeep- Erin Presley was on point. She was extremely professional, hilarious & full of knowledge. She superseded our expectations and went over and above to make our Jeep purchase wonderful. She was remarkable with training the new sales guy. We have tons of admiration for her patience. We highly recommend going to this dealership & asking for Erin Presley. More

Go take a test drive with Steve! I loved that when I walked into the dealership I was greeted immediately by Daniel who was very helpful and introduced me to Steve. Steve was kind eno I loved that when I walked into the dealership I was greeted immediately by Daniel who was very helpful and introduced me to Steve. Steve was kind enough to show me how some of the new features on a car work that I was not familiar with, then continued to make me feel super comfortable while we looked at cars in the rain. When we went for a test drive he was very relaxed and made me feel confident in testing out the cars abilities during the drive. More

Easy and painless Great dealership. Steve is the most helpful salesman I’ve had the pleasure of doing business with. Would highly recommend to anyone in the market for Great dealership. Steve is the most helpful salesman I’ve had the pleasure of doing business with. Would highly recommend to anyone in the market for a vehicle! More

Great Value on a new Jeep Grand Cherokee Steve Walberg was very knowledgeable and easy to work with, helping us get a great price on a new Jeep. He always responded promptly to calls and text Steve Walberg was very knowledgeable and easy to work with, helping us get a great price on a new Jeep. He always responded promptly to calls and texts during our purchasing process, and it was a pleasure to get to know him. More