
Naples Chrysler Dodge Jeep Ram
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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I had a great experience. John was helpful, knowledgeable and patient when explaining all of the features in my new Jeep. They also gave me a fair deal on my trade in. John was helpful, knowledgeable and patient when explaining all of the features in my new Jeep. They also gave me a fair deal on my trade in. More
This dealership is DISHONEST and does not stand by their word -specifically the business office.. First, Angelo told us the Jeep was ‘certified’ when we were signing papers Salvatore in the business offic word -specifically the business office.. First, Angelo told us the Jeep was ‘certified’ when we were signing papers Salvatore in the business office told us it was not certified and could not be certified due to an open recall on Jeep diesels. Since we did not have the certified coverage we expected, I then purchased an extended warranty for 8 years and 85k miles The jeep was used with 9.2k miles on it and Salvatore stated the total warranty would be 85k + 9.2k = 94.2k I signed documents with those numbers and took possession of the car Later that day, Salvatore emailed that the ‘ipad signature didn’t work’ and I needed to re-sign some documents. I happily did so but didn't notice that he had changed the warranty to expire after 85k miles and 5 years (instead if 94k and 8 years) because that part if the paperwork was partial cut off When I received my warranty card last week it showed that it expired at 85k miles amd 5 years i wrote to Angelo and Salvatore and they have not responded. This dealership is DISHONEST and while I love the jeep - the experience with Salvatore has been unsatisfactory. I am giving Angelo the benefit of the doubt on the ‘certified’ portion as he may have been mis-informed and he did work with us for 3 months finding us the jeep we wanted - but Salvatore lied. More
Easy to work with. Very accommodating. Didn't waste time and was eager to get a deal done. Very accommodating. Didn't waste time and was eager to get a deal done. More
They scheduled my service and recalls when I ask them to. The truck was ready a day ahead of time. All the work was completed to my satisfaction the first time. The service advisor was excellent to work with The truck was ready a day ahead of time. All the work was completed to my satisfaction the first time. The service advisor was excellent to work with and communicate with. More
Good people from management to sales, go see Cory Lockman and the rest of the team. and the rest of the team. More
Nice staff. It took was seemed like a long time to get someone to help at the express service area. I tried calling to ask a question of the service team and lef It took was seemed like a long time to get someone to help at the express service area. I tried calling to ask a question of the service team and left voicemail but no one called back. There should be a general number for service instead of asking me to select a service advisor. More
Wyatt greeted me promptly and escorted me to his desk where he went through my vehicle's service history. He referenced some maintenance items that were suggested for the mileage on my vehicle. When my s where he went through my vehicle's service history. He referenced some maintenance items that were suggested for the mileage on my vehicle. When my services were completed, Wyatt came and got me, reviewed what was done and even brought the car up for me. More