
Naples Chrysler Dodge Jeep Ram
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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We were jerked around for a month and were driving a Jeep that we didn't technically own because the finance guy sent the wrong paperwork on a different Jeep and this whole experience turned into a nightmare that we didn't technically own because the finance guy sent the wrong paperwork on a different Jeep and this whole experience turned into a nightmare. If there was anyway to take this Jeep back to your dealership and you guys write us a check for our down payment then we would be down there TOMORROW to do that. It has even started making that noise when you turn (something to do with the power steering). We had a horrible experience with your dealership and now are already having an issue with the Jeep. More
The dealership sucks. It took them a month to get our financing straightend out because they are incompetent and really gave us a hard time. We had to do all the leg work It took them a month to get our financing straightend out because they are incompetent and really gave us a hard time. We had to do all the leg work to prove to them that they screwed up and even when it sunk in their heads that they had been idiotic the still treated us like we didn't know what we were talking about and they only got it fixed because we stayed on top of them and forced them to get it done. We really wish we had not chosen your dealership and now us and our family, friends, and anyone else who will listen will not be using your dealership. Because you wanted to make a bunch of money off of us and you jerked us around you have lost out on any repeat business from us and from anyone else that we talk to. Not only were you completely unprofessional but you took me and my wife for all you could get out of us (that's my fault, I bought because I liked and trusted Anthony). We feel completely taken advantage of and I am embarrassed that I signed on to such a shifty deal. Lesson learned I guess More
Vendela in the service department was very helpful, polite, and answered all my questions and kept me updated. She’s excellent. The car front seat and the electronic module which was under warranty we polite, and answered all my questions and kept me updated. She’s excellent. The car front seat and the electronic module which was under warranty were diagnosed, fixed properly and quickly. Also, Joe Cali took care of the Naples Advantage work on the car after Service was done. He’s awesome, helpful, and answered my questions I had about the car controls. Very happy with my experience collectively at Naples Jeep. More
Anthony was awesome but the sales managers and especially the finance manager were all unprofessional xxxxx the finance manager were all unprofessional xxxxx More
John was very helpful and understand, when we had to leave and came back the next day to closed the deal. He came in on his day off. Rocco was great. leave and came back the next day to closed the deal. He came in on his day off. Rocco was great. More
We were jerked around for a month due to the finance manager sending in the wrong paperwork on the wrong jeep to the bank. It was a real pain in the xxx to get them to even realize they had made a mista manager sending in the wrong paperwork on the wrong jeep to the bank. It was a real pain in the xxx to get them to even realize they had made a mistake and once they finally listened to us and figured it out, they still jerked us around for a good month before they finally fixed it. We have had some negative experiences at other dealers to but yours is the worst by far and we will never recommend friends to you and we will definitely never buy from you again. You guys are all the same. Let's squeeze as much money as we can out of each customer and not worry if they will ever come back. We'll, that is the exact opposite of what you are supposed to do if you want recommendations and repeat buyers. If I even hear anyone talking about your dealership I will tell my story and hopefully the listen and save themselves a huge headache More
I can assure you I will actively discourage EVERYONE I come in contact with from having anything to do with your dealership! come in contact with from having anything to do with your dealership! More