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Naples Chrysler Dodge Jeep Ram
Naples, FL
3,271 Reviews
Drivers in Bonita Springs, Cape Coral, Fort Myers and elsewhere in the Naples, FL region are more than welcome to drop by Naples Chrysler Dodge Jeep RAM for all of their automotive needs. We have a large inventory of the latest and greatest vehicles from Chrysler, Dodge, Jeep and RAM. We also have Certified Pre-Owned Vehicles from these manufacturers and used cars in Naples from a variety of major manufacturers.
When you find the perfect vehicle, our finance center can help you get the right car lease or car loan.
Naples Chrysler Dodge Jeep RAM even has a factory-authorized service center that can take care of everything from routine oil change services to serious auto repairs.
No matter what your automotive needs may be, we've got you covered. Stop by Naples Chrysler Dodge Jeep RAM today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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Showing 3,271 reviews
September 24, 2023
If I could give negative 5 stars, I would. Service is prompt UNTIL they get your vehicle. After that, you're at their mercy. All my appointments have been between 8-10 am, and every time, I sp Service is prompt UNTIL they get your vehicle. After that, you're at their mercy. All my appointments have been between 8-10 am, and every time, I spend 5-8 hours in there. I'm forced to go there because that's the closest to me. This last time, today, not only did I spend 5 hours in there, they charged my card twice, and now the refund will take 3-5 business days to refund. It took them that long to replace a hose that takes 5 minutes. They knew it was covered under warranty yet they claimed that was the reaso n it took so long. That was the biggest crock of xxxx I've ever heard. I think next time I'll drive to the dealership a couple of hours away and take my chances at getting potentially better service. I attempted to reach the General Manager but got a voicemail, which I left a message. I'm still waiting for a response. I highly recommend going elsewhere. More
by bstaten34
Employees Worked With
Brian Marshall
September 24, 2023
Unacceptable,missing communication with customer all the time I don’t trust these dealer at all time I don’t trust these dealer at all More
by KEVINGUEVARA1990
Verified CustomerEmployees Worked With
September 24, 2023
Everything was done as requested. It took a littte longer than planned, though. Stephanie was professional and took that into account on the bill. It took a littte longer than planned, though. Stephanie was professional and took that into account on the bill. More
by amy R
Employees Worked With
Stephanie
September 24, 2023
They lost the paper work, ignored my calls, didn't pay me when they said they would and in all respects were dishonest and unethical and probably fraudulent in their actions. Never go near them again. me when they said they would and in all respects were dishonest and unethical and probably fraudulent in their actions. Never go near them again. More
by prhines
Employees Worked With
The entire dealership and their company is incompetant and unethical
September 23, 2023
Vendela is absolutely the best! !! Personable. professional and a great listener. She also kept no touch with me about everything. She resolved everything for me!!! I would hire her !! Personable. professional and a great listener. She also kept no touch with me about everything. She resolved everything for me!!! I would hire her in a heartbeat!!! People like Vendela make it a pleasure to do business with a company!! Bradley at Enterprise was also very helpful! More
by ckoncsol
Employees Worked With
Vendela and Bradley
September 23, 2023
Everyone worked hard to make sure I was happy John followed up to see if I needed anything followed up to see if I needed anything More
by LMAITAN1
Employees Worked With
Other Employees :
Sorry. So many helped and I forgot their names
September 22, 2023
Excellent service and great staff. Always answer my questions about what is being done and when it will be completed. Always answer my questions about what is being done and when it will be completed. More
by DSHEPHERDNAP
Employees Worked With
September 21, 2023
Facilities are comfortable and clean, service is professional and in a timely manner, service advisors are friendly and knowledgeable. I would recommend this dealer and it's service department. professional and in a timely manner, service advisors are friendly and knowledgeable. I would recommend this dealer and it's service department. More
by JSANFRAN71
Employees Worked With
Roger Hess, did excellent!
September 21, 2023
Thank you, Rachael working with you is always a really great experience. I will always send friends and family your way. great experience. I will always send friends and family your way. More
by Rich2170
