Naples Chrysler Dodge Jeep Ram

Excellent people skills and customer service. Salesforce showed respect and restraint certainly not overbearing. The facility was relatively clean and the repairs were performed in good taste. Salesforce showed respect and restraint certainly not overbearing. The facility was relatively clean and the repairs were performed in good taste. More

I have commented a few times. not again. go read what I already wrote a few times 5 star is also a clue signing so much paperwork is what drives a buyer nuts.You man was just fin not again. go read what I already wrote a few times 5 star is also a clue signing so much paperwork is what drives a buyer nuts.You man was just fine but somehow streamline that part. experience.financially was fine just a taxing physical thing for me...And Anthony did come in ro give us the keys on a Sunday. that's a plus for dealership.!A caring salesman. More

The service was great and everyone was very friendly. The appointment took right around the two hour mark which they said it would. The appointment took right around the two hour mark which they said it would. More

Always have to leave my vehicle for 2 days for routine procedure (this has happened more than once). They left a screw out and now my vehicle makes noise and i have to go back again. Dealership decided to procedure (this has happened more than once). They left a screw out and now my vehicle makes noise and i have to go back again. Dealership decided to add 2.5% to the bill for credit card charges-never told that in the beginning. Was told by a sales person when I called to find out when my vehicle would be ready that if I didn't like the wait I should come and get my vehicle now!!! As if how dare I question why I could not get my vehicle back in under 3 days and that I had the "nerve" to be upset that i was not told nor received a call back with an estimate of time when my vehicle had already been there for 2 days. Not EVERYONE is retired in SWFL!!!! People have lives and families. A reasonable estimate should be given to clients so they can make arrangement-instead I was given an attitude. I will ONLY bring my car back for Dealer warranty related matters. I have purchased 2 cars from you and brought my vehicles in many times but my next vehicle will NOT be a Chrysler Dodge Jeep or Ram!!! Appointments mean nothing, customers time means nothing and the repairs are always at the high end and costly. I NEVER write reviews but thought you should know. More

From the moment I contacted him, Anthony's knowledge, professionalism, and genuine friendliness made us feel right at home. He listened attentively to our questions, and went above and beyond to assist u professionalism, and genuine friendliness made us feel right at home. He listened attentively to our questions, and went above and beyond to assist us with getting the best deal on our truck. Not only did he secure us an incredible deal, but he also made the entire buying process stress-free and enjoyable. Anthony's dedication to customer satisfaction is truly exceptional. I highly recommend him to anyone in the market for a new car. Thanks, Anthony! More

As always the guys in the service dept are great, they know me by name because I’ve been there so many times for nails in my tires! know me by name because I’ve been there so many times for nails in my tires! More

Niko was extremely helpful and got me in and out very quickly. Always a great experience at Naples dodge jeep quickly. Always a great experience at Naples dodge jeep More

Needed a new vehicle, Angelo provided great help through the process. Would definitely buy from this dealership again. Nice people and simple process the process. Would definitely buy from this dealership again. Nice people and simple process More

They showed they really cared about the customer. They were willing to work through problems to make sure we were happy. They were willing to work through problems to make sure we were happy. More

I dropped off my car for a scheduled oil change and informed them I’d be in the waiting room and kind of felt forgotten honestly. It took 4 hours in total for an oil change. The person assigned to me informed them I’d be in the waiting room and kind of felt forgotten honestly. It took 4 hours in total for an oil change. The person assigned to me i believe his name was Brian was the only silver lining to the entire experience. He was very empathetic and felt my frustration and did what he could to make it right . If more people like Brian worked for you guys then things might run a little smoother More