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Naples Acura

Naples, FL

5.0
2,124 Reviews
Naples Acura is proud to be one of the top Acura dealerships in the state of Florida, and proud to be able to provide the southwestern region of Florida with great selection and service for their car buying experience. Our dealership, located in the heart of Naples, Florida, is home to a passionate and friendly sales staff, expert technicians, and plenty of models to choose from.
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659 Airport Pulling Rd N

Naples, FL

34104

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Showing 2,124 reviews

July 22, 2021

Norm has sold us our last five cars, All of which have been Acura's. We keep coming back for a reason, and we love the Acura brand, however we would probably follow Norm wherever he went. The sales experi More

by gcrrich10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Naples Acura responded

Thank you so much for calling out the efforts of Norm. He always goes above and beyond for his clients, and we're happy to hear you enjoyed the exceptional service. Enjoy that new car. We look forward to earning your loyalty for many years to come! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 22, 2021

Very professional, excellent customer service. Very helpful made sure I understand everything/detail pertaining to the car and warranty, the whole entire team at Acura went above and beyond to make sur More

by Glimiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Corio
Jul 26, 2021 -

Naples Acura responded

Congratulations on your beautiful new vehicle. We're so pleased you enjoyed the experience and that our team went above and beyond. Thank you for the kind review. We look forward to earning your loyalty for many years to come. Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 17, 2021

Norm and the team at Naples Acura are always such a joy to work with. He makes the car buying process quick and easy and explains everything so clearly. More

by Jessica from Fort Myers
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Naples Acura responded

Jessica: Thank you for allowing us to earn your business. It's great to hear what an exceptional experience you had with us here at Naples Acura. Norm is the best and we're so appreciative to you for calling out his efforts. We'll look forward to earning your business for many years to come. Enjoy the new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 17, 2021

I had a very smooth and professional experience. Joe and Matthew were great. We managed to finish the whole deal online and everything was ready fir me when I went to pick the car on the next day. Matthew w More

by Wael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Eisenberg, Matthew Corio
Jul 21, 2021 -

Naples Acura responded

Wael: It's great to hear that you had an exceptional experience here at the dealership. We certainly appreciate you allowing us to earn your business and trust. The world is changing, and online sales make up a huge percentage of our business now. Thank you for calling out the ease of that process. Enjoy your new vehicle! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 16, 2021

Highly Recommend!! My husband and I have the pleasure to meet Omar Gonzalez. He was friendly and knowledgeable, it was a nice experience work with him and the team. Thank you More

by Gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gonzalez JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Naples Acura responded

Gomez: Thank you taking a moment to call out the efforts of Omar during your recent visit. We certainly appreciate it! Enjoy that new car, and please come see us again soon! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 16, 2021

Norm and his team made the car buying process a breeze. No haggling and no surprises! I would highly recommend them to anyone considering the purchase of an Acura. More

by mcbride319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Naples Acura responded

Thank you for taking a moment to call out the efforts of Norm. He truly is one of the best on the business. We always try to make the experience as pleasant as possible, and it sounds like we have succeeded in this case. Enjoy your new car, and please come see us again soon! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 16, 2021

Michael Meador is an absolute pleasure to work with. He is laid back, but super knowledgeable, very efficient and hyper-conscious of not wasting your time. My wife loves her new RDX , and I had a great le More

by DJohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Naples Acura responded

Thank you so much for the continued loyalty. We certainly appreciate the opportunity to earn your business once again. That new RDX is beautiful! Enjoy the new vehicle, and please make sure to come see our team here at Naples Acura again soon. Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 16, 2021

Michael "Sparky" Meador was friendly and efficient getting our deal done. He had only our best interest in mind throughout the entire transaction and made us feel like friends he's known for years. Sc More

by KML21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Fielding, Marianne Sullivan
Jul 21, 2021 -

Naples Acura responded

First of all, thank you so much for calling out the efforts of our amazing team. The collective talents here make all the difference in ensuring the success of every sale, and with maintaining our loyal client base. We're so pleased that we could welcome you into the Naples Acura family this time around. Hopefully it's the first of many cars you will buy from us here. Who needs those other local dealers when you are right at home with us? ;) Enjoy that beautiful new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 15, 2021

Excellent experience with top notch service. Matthew C. in Sales took care of us!. We reside in Palm Beach County and we were in the Market for 2 new leases. We had used Napleton Acura for the past 10 year More

by Toledo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Corio
Jul 15, 2021 -

Toledo1 responded

Outstanding Service!

Jul 21, 2021 -

Naples Acura responded

First of all, thanks so much for taking the trip to see us. We never like to hear poor experiences from other dealerships, but it's unfortunately something we have heard before. Luckily you came to us, and it sounds like the experience was exceptional. You are going to absolutely LOVE that Type S. What an amazing beautiful car and driving experience. We know it's a bit far from you, but hopefully we can earn your business for many years to come. Congrats on the new automobile, and please let us know if there is anything else we can do. We appreciate you for doing your business with us here at Naples Acura! Best Regards, Naples Acura "Delivering the Car and the Experience!"

July 14, 2021

Excellent experience. Norman was very respectful and personable. I am not easy to sell a car to and he was truly amazing. They we honest and were very respectful of my time. Thank for a great experie More

by adamczyk40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marianne Sullivan
Jul 15, 2021 -

Naples Acura responded

We appreciate you allowing us to earn your business and trust. Congratulations on your beautiful new car. It was great of you to point out the extra efforts of Norm in delivering your new vehicle. Please come see us again soon. Best Regards, Naples Acura "Delivering the Car and the Experience!"

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