Naples Acura | Page 39

I had a Great Experience buying my new MDX 2023 at Naples Acura. Marvin Guerrier and Scott Foster were very friendly and helpful in assisting me in buying my new car. Excellent Service! Acura. Marvin Guerrier and Scott Foster were very friendly and helpful in assisting me in buying my new car. Excellent Service! More

Marvin was a phenomenal salesman. He was kind, a good listener, and great communicator. I was very impressed with the personal video reply. I had received a similar message from a com He was kind, a good listener, and great communicator. I was very impressed with the personal video reply. I had received a similar message from a competitor, however Marvin went the extra mile to create a personal name tag with a smiley face and full display of the vehicle interior and exterior of the car. He created a tangible confirmation of the photos on auto-trader. More

We couldn’t have asked for a better car buying experience! Norm Johnston was professional, knowledgeable and friendly. We had planned to visit the Lexus dealership after our stop at Naples Acura, experience! Norm Johnston was professional, knowledgeable and friendly. We had planned to visit the Lexus dealership after our stop at Naples Acura, but we were so pleased with Norm and the vehicle we now own, we didn’t leave until we were the owners of a certified RDX! More

We really enjoyed working with Francesca. She is very knowledgeable,professional and friendly. She was very thorough and went over all the features of the new car. She was patient and wasn’t She is very knowledgeable,professional and friendly. She was very thorough and went over all the features of the new car. She was patient and wasn’t pushy. She helped us come to a decision. We would highly recommend her. Also everyone else at Acura that we dealt with was very professional and helpful. More

Very smooth process. I would definitely refer friends and family to Naples Acura. Marvin was great and nice to work with. I would definitely refer friends and family to Naples Acura. Marvin was great and nice to work with. More

Very friendly people and superior service. Francesca was the best. Thanks for making my buying experience a pleasure. Francesca was the best. Thanks for making my buying experience a pleasure. More

Marvin and Naples Acura went way above and beyond the call of duty! I found this car on a National website on Friday evening and sent a request for availability. Marvin responded Saturday morning and I m call of duty! I found this car on a National website on Friday evening and sent a request for availability. Marvin responded Saturday morning and I made arrangements to make the trip to procure this 2011 GL450, 1400 miles away. Marvin took a complete video walk around and assured me the vehicle was in very good condition. He wasn't kidding. 11 years old and it still had some of the factory plastic peel off stickers on it! Love this SUV! 2 days later I completed the purchase and drove it 1400 miles home! Thank you so much Marvin and Naples Acura. I definitely recommend this dealership! More

A tip of the (white Acura) cap to David Faulkner who assisted us in the purchase of our 2017 Lexus ES 350. And assisted is the correct word. He was polite, professional, and patient; never pushy. We assisted us in the purchase of our 2017 Lexus ES 350. And assisted is the correct word. He was polite, professional, and patient; never pushy. We worked well into the evening, and he never rushed, or made us feel that he was eager to call it a day. There are so many questions and so much paperwork involved in purchasing a used car, but David worked through all of it seamlessly. Our thanks for a fine job, and putting us into an exciting, beautifully-conditioned automobile. --David Fulcomer As the happy recipient of the Lexus ES 350, David literally spent hours with me making sure that I was comfortable with the various features of my new vehicle. He started by adjusting the height, depth and incline of my driver's seat as well as the tilt of the steering wheel, explaining the scientific reasoning behind his recommendations. He even showed me the best way to get in and out of the vehicle and how to hold my foot during our trial run. Dealing with a "mature" driver whose previous vehicle had zero computer technology, David was very patient in reviewing each feature - from installing the GPS to hands-free phone calls. He explained each and every button, lever, and indicator - sometimes several times over! He even printed out a list of the local radio stations and what type of music each offered. Last but not least, he installed a rather elaborate dog seat on the passenger side for my Coton de Tulear. Above and beyond the call of duty. The next day David called and asked how I was doing and had more positive suggestions such as purchasing a can of paint from Lexus so the team at Acura could correct a few minor scratches on the back of the car. I feel I can call him any time with a question and he will not be annoyed. Kudos also to Marvin who made a fantastic video which I initially ignored because the price was over our budget. --Barbara Proal More

Francesca is great to work with. Always, friendly, helpful and knowledgeable. Thank you again Francesca! Always, friendly, helpful and knowledgeable. Thank you again Francesca! More

Wonderful! assistance from everyone, especially Fran and Joe! Great customer care, always. Worth the drive! assistance from everyone, especially Fran and Joe! Great customer care, always. Worth the drive! More