Naples Acura
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,103 reviews
I have never had such a good buying experience as I did with this dealer. I wasn't sure I even wanted an Acura but the test drive convinced me. The car needed to be factory ordered, and it came in on the with this dealer. I wasn't sure I even wanted an Acura but the test drive convinced me. The car needed to be factory ordered, and it came in on the exact day promised. I have owned the RDX for 3 months now and I love it. The salesman is always accessible and the few questions I had were answered straight away. This dealership bends over backwards to please its customers. And the RDX is clearly the best car I ever owned. More
I am a long time Acura owner and wanted to share my wonderful experience at Naples Acura. While in Ohio, I began searching for a new vehicle for my second home in Naples. I emailed and called dealershi wonderful experience at Naples Acura. While in Ohio, I began searching for a new vehicle for my second home in Naples. I emailed and called dealerships in the Naples area and found Naples Acura to be the most cordial and accommodating of all of the dealerships. This was extremely important since I was managing the buying process over the phone and Internet from Ohio. I spoke with Scott Foster, General Manager, on numerous occasions and he spearheaded the vehicle selection, negotiation and final sale. The vehicle came in from another part of the state and he keep me informed all along the way, including the dealerships inspection of the vehicle and the delivery of the accessories. Since I was coming in from Ohio to take delivery, we coordinated the delivery and literally got the paperwork done in under 30 minutes, with the only delay being on my insurance agent's part. Bob Nesbitt also did a great job during the sales process, assisting along the way and provide frequent communications. Other members of the team assisted during the delivery but unfortunately I can't remember all of their names. It was a true team effort. Kudos to Scott and his team. I would recommend Naples Acura to anyone interested in purchasing an Acura in South Florida, or really, anywhere in the U.S. As a final note, I have purchased Acuras from two other dealers and although the process is normally pain-free and professional, this one ranks at the top. Sincerely, Mitch M. More
I recently had the pleasure of purchasing my new Acura TL from Naples Acura and my sales experience throughout was professionally handled by Norm Johnson. Having purchased new cars over the past fifty five from Naples Acura and my sales experience throughout was professionally handled by Norm Johnson. Having purchased new cars over the past fifty five years, this was without a doubt, the very best experience of all. I was treated fairly and respectfully by Mr. Johnson in a pressure free environment and I would highly recommend this agency to others interested in purchasing an Acura. More
I could not be more pleased with the deal and attention I received with Naples Acura. It is a grade well above my expectations. I was allowed to return the automobile I originally purchased in exchange fo received with Naples Acura. It is a grade well above my expectations. I was allowed to return the automobile I originally purchased in exchange for the one I like more. Every effort was made to work with me and make the purchase a easy enjoyable experience. All gentlemen involved, including "The Boss" were just that -- gentlemen. Thanks guys Robert Lavey MD MPH More
No one likes the process of buying a new car. There seem to always be delays... Not with Naples Acura!!! It was a Great experience! Process was very smooth and the car is great. John's the Man! to always be delays... Not with Naples Acura!!! It was a Great experience! Process was very smooth and the car is great. John's the Man! More
Purchased 3 year old mini cooper on buy-it-now off of ebay. Description was perfect. Communications were good, and every-time I had a question they responded whether by email or phone. VERY PLEASED. ebay. Description was perfect. Communications were good, and every-time I had a question they responded whether by email or phone. VERY PLEASED. Thanks guys! More
Acura of Naples made a great impression. They addressed all of my concerns and took care of my needs. Norm was proactive in all aspects concerning my vehicle, including transport, financing, and following all of my concerns and took care of my needs. Norm was proactive in all aspects concerning my vehicle, including transport, financing, and following up. They made our experience easy and memorable. We highly recommend Naples Acura! Michael V More
My wife and I visited Naples Acura to inquire about a lease on a 2012 Acura TL. From the moment we walked into the dealership, we felt comfortable and at ease. Ross, the GM, introduced us to John, the lease on a 2012 Acura TL. From the moment we walked into the dealership, we felt comfortable and at ease. Ross, the GM, introduced us to John, the sales associate, who took us on a test drive of the vehicle we were interested in. John was extremely informative about the automobile and had a no-pressure sales approach that was very professional and completely took the stress out of our car-shopping experience that we otherwise had dealt with at other dealerships. We were very impressed with the Acura and the car's performance speaks for itself. However, not enough can be said about the wonderful customer service we received from everyone at Naples Acura. It is clear that Ross, the GM, earns credit for creating a customer-focused atmosphere deserving of exceptional feedback. My wife and I live in Fort Lauderdale, but after receiving a recommendation for Naples Acura, we are glad that we made the trip. Ross and John gave us an exceptional deal on the TL and made the leasing process appear seemless. Naples Acura has certainly earned our business. More
Norm, George, And Terry made my new car purchase a smooth experience. good teamwork and friendly interaction. would recommend and purchase from again. They stayed TWO hours after closing to get it done! experience. good teamwork and friendly interaction. would recommend and purchase from again. They stayed TWO hours after closing to get it done! More
Our experience at this dealership couldn't have been more positive. We've bought many cars and dealt with many salesmen, etc. and never had this kind of wonderful service. Because of John's professionalism a positive. We've bought many cars and dealt with many salesmen, etc. and never had this kind of wonderful service. Because of John's professionalism and genuine concern for our wants, we decided, on the spot, to make a deal. We had been going from dealership to dealership for the past two months just checking prices and availability. My husband and I had to laugh at some of the salesmen that could care less if we bought from them. John was sincere and extremely honest. The same goes for Terry and Scott. The atmosphere in the office is one of friendship and family. We felt so comfortable and at ease. The three of them (John, Terry, and Scott) are an asset to your company. Thank you all! John and Juliann More