Naples Acura

Great experience. Service mentality shines through. Naples Acura is smaller than many dealers and I think this is an asset. They get customer service. On the day I purchased my new car I also put my us Naples Acura is smaller than many dealers and I think this is an asset. They get customer service. On the day I purchased my new car I also put my used car in the service shop for some repair work. So, that day I met with sales, finance, senior management and service. The entire experience was smooth and hassle free. At times I felt special. Imagine that in a car dealership. Bob Nesbitt was highly accommodating as my sales person. He was patient and committed to my satisfaction. Very good experience overall. More

A Great Experience I love cars and have had a lot of experience buying and selling cars. I can honestly say that the entire procedure at Naples Acura ranks at the top of I love cars and have had a lot of experience buying and selling cars. I can honestly say that the entire procedure at Naples Acura ranks at the top of my list. Sparky knew his product and his support staff all the way up to the top is pure class. My MDX is fabulous and I had no withdrawal symptoms after driving BMW's for 40 years. I have no hesitation whatsoever in recommending Naples Acura as a dealership and the MDX as a quality product. Richard D Shapiro MD More

Best ever car buying experience I have acquired many automobiles over the years and I think this is my seventh Acura. I love the brand but this was my first time dealing with Naples I have acquired many automobiles over the years and I think this is my seventh Acura. I love the brand but this was my first time dealing with Naples Acura. "Sparky" Meador gave me the best car buying experience I have ever had. Worked with us over several days as we live 60 miles from his dealership but Sparky even delivered the TLX to us at our home and spent several hours showing us how to use all the technology and safety systems of the car. Great job. More

Easy, stress-free experience I was comparing the Acura TLX with the Audi A3 and Mercedes CLA250. In addition to deciding that the Acura was the best car, I was impressed that Bob I was comparing the Acura TLX with the Audi A3 and Mercedes CLA250. In addition to deciding that the Acura was the best car, I was impressed that Bob took the time to understand my needs and followed up on any questions I had. The entire experience was a joy. More

2nd time with buying with Norm always a pleasure 2nd car could not find a nicer or better sales person. Norm is great , stick with Norm. Dealership is great , however i will reserve my comments on de 2nd car could not find a nicer or better sales person. Norm is great , stick with Norm. Dealership is great , however i will reserve my comments on dealings with sales manager. Norm and service dept are reason for 2nd purchase. More

My first Acura I never thought i would be buying an Acura but after working with sparky Michael Meador I felt very comfortable going back to order my new MDX. Now I never thought i would be buying an Acura but after working with sparky Michael Meador I felt very comfortable going back to order my new MDX. Now having the car for a few months i'm enjoying going back for my car wash and seeing the sales staff as well as the car wash team that greets me by my first name every time I visit. What a great bunch of people, and may i add that i did not experience any pressure in buying the car true gentleman work in this dealership in Naples. I never thought that i would change from my Lexus to an MDX but after comparing the 2 to satisfy my choice at Acura I knew within 2 minutes or looking at Lexus that it was the Acura I had to go back to. Good Luck everyone out their with what ever choice you make but no regrets here. More

An excellent experience all round Starting with Norm and including Erica, and of course Ross Levy this was a professional as you can get. Not a bit of hassle about anything. I feel ver Starting with Norm and including Erica, and of course Ross Levy this was a professional as you can get. Not a bit of hassle about anything. I feel very proud to continue my relationship with Naples Acura through these fine people. More

Buying experience. Am satisfied with my car and the Service Department. However, when I leased the car I feel that it should have been pointed out to me either by the Am satisfied with my car and the Service Department. However, when I leased the car I feel that it should have been pointed out to me either by the sales person or finance person that there would be a $350 turn-in-fee if I do not purchase or lease another Acura. Inasmuch as this was not the case when I leased my previous Acura at the same dealership,I did not notice it when I signed the lease agreement. That annoyed me enough that I will think twice about leasing or buying another car from this dealership. More

A very nice purchase experience George Lazzarotto was very courteous, friendly, and professional when I purchased my new RDX.. The entire purchase and delivery process was handled wi George Lazzarotto was very courteous, friendly, and professional when I purchased my new RDX.. The entire purchase and delivery process was handled with speed and efficiency, George is well versed in the Acura product line, and spent a good deal of time synching my phone and explaining the various electronic systems. This is the second Acura I've purchased from this dealer (though the first was under the previous owner). I've had my cars serviced there for more than 10 years and have always found the service department to be competent and exceptionally focused on customer service. Quickly resolving any problems I've had. More

Helpful & Courteous I went to Naples Acura to look at a CPO vehicle and had the pleasure of working with Zach. He was very knowledgeable about the vehicles, which allowed I went to Naples Acura to look at a CPO vehicle and had the pleasure of working with Zach. He was very knowledgeable about the vehicles, which allowed me to feel confident with my decision. The team was very pleasant to work with, making my purchase a seamless and enjoyable experience. I was very impressed by the level of service and would highly recommend this dealership to anyone who is looking to purchase a CPO vehicle. More