Naples Acura

Great Customer Service I was very happy with the customer service from Sparky. My mom and I are moving to the area and we were there for a short time to purchase vehicles an I was very happy with the customer service from Sparky. My mom and I are moving to the area and we were there for a short time to purchase vehicles and furniture. Sparky found me a car I loved very quickly. With my mom Sparky took a lot of time explaining what it means to buy a certified Acura. He spent a lot of time explaining each warranty and the different features of each vehicle. Then when she decided what she liked and what was important to her he took the time to point her in the right direction to keep her in the price range that she wanted to be in, When we went to finalize the sale of my moms car we were running late for another appointment at our new home. In the rush of everything mom forgot her purse at the dealership. When they realized this Sparky called and texted me. I got in touch with him and because we were meeting some else he offered to drop her purse off on his way home.This was super helpful for us. I think that the people at Naples Acura value customer service above all else. They were definitely the most personable dealership we visited. We both are now proud certified Acura owners. More

Outstanding Service Recently purchased a New ILX from Naples Acura and the service was outstanding my Sales Rep Michael Meader made me feel important as he not only sold Recently purchased a New ILX from Naples Acura and the service was outstanding my Sales Rep Michael Meader made me feel important as he not only sold me a vehicle he spent the time answering any questiona nd showing me all the and exciting upgrades to the ILX. Outstanding Service More

Naples Acura Is .... Just Different! From the very first time I met Bob Nesbitt, I felt as though he was working hard to help me determine what was best for me, as opposed to working hard From the very first time I met Bob Nesbitt, I felt as though he was working hard to help me determine what was best for me, as opposed to working hard to sell me a car. In the back of my mind, I had probably made up my mind that I would get an Acura, but I always do my homework, especially when it comes to my next automobile. Bob expertly answered all my questions and never once tried to pressure me. Naples Acura provides a different type of car-buying experience --one that's actually pleasant -- from the first time you walk in the door until you drive out in your new car. Bob is top-notch, as is everyone with whom I came in contact including Scott, Dan and Ross. More

Long Distance Used Car Purchase: Wisconsin to Florida Finding a car on-line, I checked off an "auto-email" to Naples Acura. Within the hour Bob Nesbit had called me and began facilitating my purchase. T Finding a car on-line, I checked off an "auto-email" to Naples Acura. Within the hour Bob Nesbit had called me and began facilitating my purchase. The eventual deal was very fair and painless. Bob took care of all the paperwork and had it delivered overnight. My financial institution was impressed that all the paperwork was in place and set to go. When it came time to pick the car up, we flew into Ft Myers (30 miles from the dealership) and Bob was there to pick us up! Our car was parked in front of the showroom and all set to go. All in all, such a positive experience that I would not hesitate to recommend Naples Acura and Bob Nesbitt to others. More

The Extra Mile After a few minutes with Norm Johnston I felt comfortable working with him on the acquisition of a 2015 Acura TLX and trade of my 2010 Acura TL. He is After a few minutes with Norm Johnston I felt comfortable working with him on the acquisition of a 2015 Acura TLX and trade of my 2010 Acura TL. He is knowledgeable, well informed as well as being creditable. Even after the deal was closed Norm went the extra mile of coming to my house on his own time to help me engage the vehicles garage door opener and provide some training on the navigation system. Thanks to Norm, Scott Foster and Dan Jackson It was the best car buying/leasing experience that I have ever had. Robert W Davis More

A great guide to selecting a vehicle He was very helpful and knowledgeable about the vehicles that we were considering and he made the whole process of buying a car fun and trouble free. He was very helpful and knowledgeable about the vehicles that we were considering and he made the whole process of buying a car fun and trouble free. More

Best car buying experience From our internet inquiry to meeting at the dealership, our experience was top notch. Our sales associate, "Sparky" Meador was totally knowledgeable From our internet inquiry to meeting at the dealership, our experience was top notch. Our sales associate, "Sparky" Meador was totally knowledgeable in the Acura products and was a joy to work with. He provided all the information we asked about and went above and beyond to make sure we had a great experience. When we finally decided on which car we were going to purchase, he made that process seamless. We came to agreement quickly, Dan JAckson, arranged finance terms that were better than our bank, and we closed the deal in one night and took our new car home. What I thought would take a couple of days, was completed in a few hours from final test drive, to negotiating the price, arranging financing, and on our way home. Thanks to everyone there for a great experience. You exceeded our expectations! More

Great Experience Buying a car is hardly ever a good experience. But the team at Naples Acura, makes the process as smooth and painless as it can be. Bob Nesbitt was Buying a car is hardly ever a good experience. But the team at Naples Acura, makes the process as smooth and painless as it can be. Bob Nesbitt was outstanding. Truly one of the best car sales representatives I have ever dealt with. In fact, the whole team at Naples Acura was outstanding with us. More

Lease renew Norm and his team have once again exceeded my expectations. I cannot imagine a better team to work with and highly recommend them to all prospective b Norm and his team have once again exceeded my expectations. I cannot imagine a better team to work with and highly recommend them to all prospective buyers! More

Amazing!! Norm was an absolute delight and pleasure to work with. He took the time to explain everything and answer all our questions in detail. His thoroughn Norm was an absolute delight and pleasure to work with. He took the time to explain everything and answer all our questions in detail. His thoroughness and knowledge of the Acura products and process made this experience very easy. Usually we feel stressed and anxious when sitting in a dealership negotiating a new car purchase. With Norm is was very smooth and calm. We will be back in the future when it is time for a new car! It was a pleasure to work with Scott. He is very transparent and open with the process of negotiating costs and the value of the vehicle we sold to them. Ross did our closing of financial documents and that was probably the quickest, easiest closing of a car we ever had! Thank you Naples Acura!! More