Naples Acura

Amazing customer service I dealt with sparky and Dan. When I wasn't sure if I wanted the car sparky allowed me to test drive the car overnight which made the sale! They patien I dealt with sparky and Dan. When I wasn't sure if I wanted the car sparky allowed me to test drive the car overnight which made the sale! They patient, helpful and kind. I felt like I was part of the crew and knew I was getting the best service and prices possible. Thank you gentlemen for everything and I am very happy with my new car More

Putting the "Extra" in Extraordinary Service I have purchased several Acuras from this dealer over the years and regularly bring my cars in to have them serviced as Service Department does an exc I have purchased several Acuras from this dealer over the years and regularly bring my cars in to have them serviced as Service Department does an excellent job of troubleshooting, identifying areas that need attention and completing the work to keep my cars running well. I recently had an unusually challenging situation with my 2009 Acura TSX. Through detailed analysis by Shane Duhaime and his service department team, they were able to identify and resolve this problem, which involved significant adjustments to my engine and other mechanical systems. Throughout the process, Shane and his service consultants maintained a helpful and professional approach in addressing and ultimately repairing my vehicle. They truly made me feel like a valued customer and I am happy to refer them every chance I get! More

Stress free Buying a car can be stressful Norm Johnston made buying a car stress free. He was extremely professional and knowledgable on the model we chose. He we Buying a car can be stressful Norm Johnston made buying a car stress free. He was extremely professional and knowledgable on the model we chose. He went the extra mile to make our buying experience enjoyable. He explained the car in detail and made sure we were happy before we left. He called the next day to see if we had any additional questions. More

Buying a car I went to 6 dealerships looking at different cars. Buying a car is not on the top of my "to do" list. I looked at many reviews on many different site I went to 6 dealerships looking at different cars. Buying a car is not on the top of my "to do" list. I looked at many reviews on many different sites of all SUVs. Acura was not on the top. However, of all the dealerships, the Acura was the best. Norman and Scot went out of their way to make me feel as if they really cared about getting my business and working with me. This was a key in my buying an Acura versus another car. Also, I know that I can go back or call Norman anytime with tech questions. He is very knowledgable. I would highly recommend this dealer and Norman. More

Smooth, thorough, honest, and quick! After doing very thorough research, my husband and I visited Naples Acura and met with Michael "Sparky" Meador. From the start, we had great confidenc After doing very thorough research, my husband and I visited Naples Acura and met with Michael "Sparky" Meador. From the start, we had great confidence in his knowledge of the MDX and familiarity with the Lexus RX we were turning in. He put together a great deal for us; so much so that we rolled out with a new car that very same day. His manager, Ross, was superb as well. Acura has some fine sales personnel, for sure! Separately, we also had some "after market" options to tend to. We were equally as impressed with the Service Department, specifically Shane Duhaime. It is comforting to know that great customer service extends well beyond the sale! More

Helpful, fair Paul took a lot of time and did not push us to a more expensive model. To the contrary said we needed a less expensive used SUV. Came in on his day of Paul took a lot of time and did not push us to a more expensive model. To the contrary said we needed a less expensive used SUV. Came in on his day off to close w us. Very personable-- I would say low pressure. No regrets with the SUV after we closed. We did not dealer shop or zero in on any make other than Acura so we never did a price comparison-- a little scary and probably a no no per most advisors, articles or web sites. So we never really knew we got the best price but we are happy. Dennis & Pat. More

Ross Levy and Team Understand Luxury Car Buyer Expectations I live on Florida's other coast from where this dealership is located. I spoke with several local area dealers in order to get an RLX In a color that I live on Florida's other coast from where this dealership is located. I spoke with several local area dealers in order to get an RLX In a color that no one carried on their lot. All tried to sell me a unit form their inventory but none showed interest in actually dealing with my request. As a luxury car buyer, I find this lack of service appalling Naples Acura located a car in the color I wanted that was in production in Japan that was assigned to a dealer in another state. They contacted such dealer and took the vehicle over for me. I have had Acuras on and off since 1990. No dealer ever made the effort to earn my business that Naples Acura did. As icing on the cake, Honda delivered my RLX one month ahead of the original schedule and Naples Acura was very diligent in sending me prompt updates throughout the process so that I could plan accordingly. The delivery experience this past weekend was efficient and pleasant. And on top of their outstanding service, their quote was the most competitive of all dealers I contacted. A very satisfying experience all around. More

Pleasant experience! Great team, no BS just straightforward & fair from start to finish. Didn't think it was possible to actually enjoy buying a car but we did! Great team, no BS just straightforward & fair from start to finish. Didn't think it was possible to actually enjoy buying a car but we did! More

Great experience. Easier than expected. Purchased an MDX. Went expecting pressure and ganes. These guys were so respectful and low key. Salesman was Paul Hiller. Great guy. Super nice. E Purchased an MDX. Went expecting pressure and ganes. These guys were so respectful and low key. Salesman was Paul Hiller. Great guy. Super nice. Eould buy from him anytime without a secind thought. These guys made the experience a great one. More

Great Acura team!!! Great group of guys who were very helpful to us!!! Dealership is highly recommended! Thanks team Acura!!!!!!!!! They took their time even though it wa Great group of guys who were very helpful to us!!! Dealership is highly recommended! Thanks team Acura!!!!!!!!! They took their time even though it was late to go over everything with us! Pet friendly which is a big plus!!! More